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On The Beach Reviews

http://www.onthebeach.co.uk
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ratings over the past year

Displaying all 228,141 reviews
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Darren Eastham
Epsom
10 months ago
Date of purchase: 31/07/2023
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What Darren Eastham said about On The Beach:
The hotel we booked (Fortezza Beach in Turkey) was / is listed as a five star luxurious hotel with 2 a la carte restaurants, we upgraded the room to a spacious family room. What we have got is a dirt
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3
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Trusted Customer
11 years ago
Date of purchase: 05/02/2013
Fantastic and excellent service
0
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Julie Applegate
3 years ago
Date of purchase: 26/09/2019
What Julie Applegate said about On The Beach:
the plane was bad as i was violently sick
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Robert Hammerton
3 years ago
Date of purchase: 10/07/2020
What Robert Hammerton said about On The Beach:
Avoid this company at all costs. Worst and most dishonest company I have ever dealt with. Appalling customer service. They have no idea how customers should be treated and they should never be allowed
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Joshua Carry-James
On The Beach
3 years ago
Hi Lea, I am sorry to hear about this. I can see that you cancelled your holiday before we were able to get in touch with an update on your booking so based on the cancellation terms at the time of cancellation, we are only able to offer a refund for the hotel and transfer element of your booking which I can see has since been claimed. Thanks, Elliott
10
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Trusted Customer
3 years ago
Date of purchase: 28/09/2019
We always use On The Beach for our holidays. The descriptions of the resorts are spot on, the pricing is good, paying by instalment is excellent and hassle free and the range of holidays is first rat
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Alexandra Bizarro
4 years ago
Date of purchase: 18/08/2018
What Alexandra Bizarro said about On The Beach:
All went well, accurate descriptions, easy service.
0
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Trusted Customer
4 years ago
Date of purchase: 02/03/2020
I've booked with on the beach before and thought I'd use again. This time around strssful as when we arrived at the airport we were told our tickets had not been issued. We spent over an hour on the p
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Joshua Carry-James
On The Beach
3 years ago
Hi there, I am sorry to hear about your experience at the airport and am glad to hear that you got this resolved. Thanks, Elliott
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Trusted Customer
4 years ago
Date of purchase: 02/10/2017
Highly recommend OTB very reasonable helpful speedy & competitive prices.
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Trusted Customer
4 years ago
Date of purchase: 23/02/2020
Everything went smoothly, We had a great time in Malta thanks to on the beach which made our booking experience very easy. I will definitely use it again in the future as the service was really good.
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Fungai Nembaware
4 years ago
Date of purchase: 21/10/2019
What Fungai Nembaware said about On The Beach:
Dishonest service.Cancelled my holiday due to Covid19 and are refusing to pay refund yet they got refund from both airline and hotel!
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Joshua Carry-James
On The Beach
3 years ago
Hi Fungai, I'm sorry to hear this. From looking at your booking I can see that your booking was cancelled due to non-payment and as a result no refund is due unfortunately. Thanks,Elliott
28
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About On The Beach
On the Beach make it simple for you to find, book and enjoy your perfect beach holiday. Search 30 million airline seats and 30,000 hotels worldwide, and easily find a great value holiday that’s right for you. Plus, you can spread the cost of you holiday until two weeks before you fly!
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0871 474 3000
Park Square, Bird Hall Lane, Cheadle, Cheshire, SK3 0XN, United Kingdom
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About On The Beach
On the Beach make it simple for you to find, book and enjoy your perfect beach holiday. Search 30 million airline seats and 30,000 hotels worldwide, and easily find a great value holiday that’s right for you. Plus, you can spread the cost of you holiday until two weeks before you fly!