The underwear itself is great. The amount of packaging is way too much!! Each pair of underwear had a hanger and a plastic bag around it. Please look at a way to reduce this. I'd like to order again,...
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Sheila
On Gossamer
6 years ago
Thank you for your feedback. We value your opinion and have sent the information to our shipping and management team. Again thank you for your time and we hope you enjoy your underwear.
Extremely helpful on the phone & she ensured my order went over to fulfillment & shipped same day to gift arrived in time for the party. And it did. Wonderful customer experience!
Product reviews
Date of purchase: 26/07/2019
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Trusted Customer
7 years ago
I have bought briefs from Gossamer many times. These briefs are thin, comfortable and do not show any lines under clothing. You hardly know you have them on.
Product reviews
Date of purchase: 10/07/2019
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Trusted Customer
7 years ago
perfect service and products
Sheila
On Gossamer
7 years ago
Thank you very much for your feedback! We are so happy to hear that you were pleased with our product and services!
Product reviews
Sheila
On Gossamer
7 years ago
Thank you for your feedback on this item! We value the feedback and will make sure this is communicated to our design team. We will also reach out to you directly to see if we can assist you with an exchange or return. Thank you again and have a great day!
The shipping was quick. My item is beautiful and was very nicely packaged.
Product reviews
Date of purchase: 30/06/2019
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Trusted Customer
7 years ago
Complicated return process: too many lines need to be fulfilled in the return form, it's hard to find your order# and SKU# of the item you are returning, as there was no order form included into the...
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Sheila
On Gossamer
7 years ago
Thank you very much for your feedback! We are so sorry to hear about the difficulties you are having. We are going to reach out to directly to assist you with your return. Please also know, that we are will have a new return process in place in the near future to make your experience more seamless. Thank you again and we hope you have a wonderful day!
Easy to order and order arrived in a timely manner. Although a couple of the items did not fit, I expect the return process to be easy.
Sheila
On Gossamer
7 years ago
Thank you very much for your feedback! We are so sorry to hear that not all of the items were to your complete satisfaction. We hope that the returns process was seamless for you but would be happy to assist with a return should you need help. Thank you again and we hope you have a wonderful day!
On Gossamer offers irresistible bras in every style for everyday wear: push up bras, strapless bras, mesh bras, contour bras, camis, racerbacks and much more.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
On Gossamer offers irresistible bras in every style for everyday wear: push up bras, strapless bras, mesh bras, contour bras, camis, racerbacks and much more.
