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Your NRG Reviews

Rated
Exceptional

Heating oil suppliers

Service
4.8
/5

5

4

3

2

1

2,020

204

37

14

32

2,307

ratings over the past year

Displaying all 17,886 reviews
KB
Karen Berry
Market Weighton, York
3 years ago
Date of purchase: 21/01/2022
What Karen Berry said about Your NRG:
Excellent service and the best price!
Straightforward, efficient service from obtaining a quote to receiving our delivery. Delivery driver was excellent: friendly, helpful and got our day off to a great start - thank you. Best price we...

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Hannah
Your NRG
3 years ago
Hello We are happy to hear that your oil arrived efficiently at a price that you were happy with. We will pass your regards to the driver! Thank you for choosing Your NRG and for taking your time to leave us a review.
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Amanda Disney
3 years ago
Date of purchase: 23/01/2022
What Amanda Disney said about Your NRG:
Always deliver when expected, was fast asleep after a really bad night, was not disturbed by the delivery driver. Delivery made and note posted through the door. No fuss or faffing about. Highly...

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Hannah
Your NRG
3 years ago
Hello, Thank you for your five-star review, we are pleased that you are happy with our service. We will pass your regards to the driver! It is great to hear that you would recommend us to others and buy from us again.
Trusted Customer
3 years ago
Date of purchase: 27/01/2022
Quite satisfactory
The driver did very well as its quite a way from the road to our oil tank. The reason I gave 4 stars not 5 was because the delivery nozzle had a leak which dripped oil all the way up to the house.
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Hannah
Your NRG
3 years ago
Good afternoon, we are pleased you were happy with the overall service you received. I will pass this onto our transport team to let the driver to be more careful and make sure that the leak has been resolved. Our apologies and thank you for taking your time to leave a review.
KS
Keith Starr
Easton
3 years ago
Date of purchase: 24/01/2022
What Keith Starr said about Your NRG:
Great service
Efficient and pleasant driver
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Hannah
Your NRG
3 years ago
Hello, Thank you for your five-star review, we are pleased that you are happy with our customer service.
166431
Barkway
3 years ago
Date of purchase: 27/01/2022
What 166431 said about Your NRG:
excellent service as usual.
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Hannah
Your NRG
3 years ago
Good afternoon, Thank you for your five-star review, we are pleased that you are happy with our customer service. Take care!
CU
Customer
3 years ago
Date of purchase: 25/01/2022
What Customer said about Your NRG:
Didn’t get a text as stated I would before delivery
Good service, except I didn’t get a text as stated I would
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Hannah
Your NRG
3 years ago
Good afternoon, we are pleased you are happy with the overall service received. Apologies that you didn't receive a text message the day before delivery, I have gone onto your account and set you up permanently to get a text message. Thank you for taking your time to leave a review.
Trusted Customer
3 years ago
Date of purchase: 29/01/2022
Great service
Great service and good price
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Hannah
Your NRG
3 years ago
Hello, Thank you for your five-star review, we are pleased that you are happy with our customer service.
CU
Customer
3 years ago
Date of purchase: 24/01/2022
What Customer said about Your NRG:
Quick easy delivery
Quick easy delivery
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Hannah
Your NRG
3 years ago
Hello, We are pleased that you received your oil promptly and carefully. Thank you for choosing Your NRG and for taking your time to leave us a review.
Trusted Customer
3 years ago
Date of purchase: 26/01/2022
Brilliant turned up earlier than expected. Came on the 5th but wasn’t expected until the 11th .
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Hannah
Your NRG
3 years ago
Hello, We are pleased that you received your oil promptly and before the end delivery date. Thank you for choosing Your NRG and for taking your time to leave us a review.
CU
Customer
3 years ago
Date of purchase: 22/01/2022
What Customer said about Your NRG:
Brilliant service
very good service and arrived when stated.
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Hannah
Your NRG
3 years ago
Hello We are happy to hear that your oil arrived efficiently at a price that you were happy with. Thank you for choosing Your NRG and for taking your time to leave us a review.
About Your NRG
Privately owned fuel distributor with depots on Tyneside, Teesside, The Vale of York, Bedfordshire, Hertfordshire, East Anglia, East and West Midlands, Lincolnshire and Essex. Delivering Heating Oil/Kerosene; Aga Additive; Red Diesel/Gas Oil; Derv/White Diesel, AdBlue and Future Fuels HVO and Shell GTL Fuel from the Tweed to the Thames.
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Baltic Street, Hartlepool, Durham, TS25 1PW, United Kingdom
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About Your NRG
Privately owned fuel distributor with depots on Tyneside, Teesside, The Vale of York, Bedfordshire, Hertfordshire, East Anglia, East and West Midlands, Lincolnshire and Essex. Delivering Heating Oil/Kerosene; Aga Additive; Red Diesel/Gas Oil; Derv/White Diesel, AdBlue and Future Fuels HVO and Shell GTL Fuel from the Tweed to the Thames.