We are sorry to hear that you experienced lack of communication from us during your claim. While it is in our Customer Care policy that our clients are informed every step of the way during their claim, we appreciate that this was not the case in your situation and we apologise. If you would like to discuss this further you can contact OH Parsons via email info@ohparsons.co.uk
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.