Search reviews
Looking for our business site?

Visit

Feefo.com

Merchant Logo

Novuna Personal Finance Reviews

https://www.novunapersonalfinance.co.uk
Rated
Exceptional

We've been voted the UK’s 'Best Direct Loan Provider' for the last 10 years running.

Service
4.9
/5

5

4

3

2

1

2,516

145

9

9

13

2,692

ratings over the past year

Displaying all 60,349 reviews
Trusted Customer
11 years ago
Date of purchase: 30/03/2014
Quick,easy to use website with a quick response and quick transaction time all at a…
Quick,easy to use website with a quick response and quick transaction time all at a better APR than my bank!
0
Share
See full customer review
Trusted Customer
11 years ago
Date of purchase: 21/03/2014
Excellent service and could not have been any better, thank you
0
Share
See full customer review
Trusted Customer
11 years ago
Date of purchase: 29/03/2014
The service was good however it was a bit contradicting. Initally I received an email…
The service was good however it was a bit contradicting. Initally I received an email stating the loan had been approved then two days later I was advised they required additional information.
0
Share
See full customer review
Trusted Customer
11 years ago
Date of purchase: 03/04/2014
Amazing service, very helpful and efficient.
0
Share
See full customer review
Trusted Customer
11 years ago
Date of purchase: 30/03/2014
The best service I have ever received
0
Share
See full customer review
Trusted Customer
11 years ago
Date of purchase: 23/03/2014
The process was very slow. It was agreed on line and I waited 4 days…
The process was very slow. It was agreed on line and I waited 4 days for the money to go into my bank. It didn't so I rang and was told they needed proof of ID and a months bank statement. This...

Read all
Merchant Logo
Hitachi Personal Finance
Novuna Personal Finance
11 years ago
Really sorry you experienced this delay. We do sometimes need to do some further checks but you should have been made aware of that during the application process. In light of your feedback, we are reviewing the process. Hitachi Personal Finance
0
Share
See full customer review
Trusted Customer
11 years ago
Date of purchase: 29/03/2014
Easy to use, quick decision and rapid payment. Thank you.
0
Share
See full customer review
Trusted Customer
11 years ago
Date of purchase: 29/03/2014
made me jump through hoops for the loan, and couldnt understand why. for a 2500…
made me jump through hoops for the loan, and couldnt understand why. for a 2500 loan, took a loan for a 4000 sofa, and didnt have to provide as much, and communication was very poor
Merchant Logo
Hitachi Personal Finance
Novuna Personal Finance
11 years ago
Really sorry you experienced this delay. We do sometimes need to do some further checks but you should have been made aware of that during the application process. In light of your feedback, we are reviewing the process. Hitachi Personal Finance
0
Share
See full customer review
Trusted Customer
11 years ago
Date of purchase: 02/04/2014
I have used Hitachi before and have found their staff very pleasant to deal with and…
I have used Hitachi before and have found their staff very pleasant to deal with and knowledgeable and the transaction we did had a very positive feel about it and I felt Hitachi were splendid and...

Read all
0
Share
See full customer review
Not received a review invite?
About Novuna Personal Finance
Novuna Personal Finance provide award-winning personal loans up to £35,000. With a fast, efficient online application process, we offer some of the most competitive rates on the market and lend over £2 billion pounds a year. Novuna Personal Finance is a trading style of Mitsubishi HC Capital UK PLC, part of Mitsubishi HC Capital Inc., so one of the world’s largest and most diversified financial groups is behind everything we do.
Read all
0344 375 5500
Novuna Consumer Finance, 2 Apex View, Leeds, West Yorkshire, LS11 9BH, United Kingdom
Customer Support
Website
Facebook
X (Twitter)
Instagram
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards
Why trust Feefo reviews?

Learn more about Feefo
About Novuna Personal Finance
Novuna Personal Finance provide award-winning personal loans up to £35,000. With a fast, efficient online application process, we offer some of the most competitive rates on the market and lend over £2 billion pounds a year. Novuna Personal Finance is a trading style of Mitsubishi HC Capital UK PLC, part of Mitsubishi HC Capital Inc., so one of the world’s largest and most diversified financial groups is behind everything we do.