How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Norton Insurance Brokers Reviews | Customer Service Reviews for https://www.feefo.com/reviews/norton-insurance-brokers | Feefo

Displaying all 2,617 reviews

Trusted Customer

9 months ago

Date of purchase: 23/10/2024

A happy customer

Smart and efficient. Much better than my own efforts to work at home. Thanks for a well priced renewal

Joe Turner

Norton Insurance Brokers

9 months ago

Thank you so much for your kind comments, as a family run business we try to show care and consideration in all our interactions with valued clients, so we are delighted that you found that to be the case. We really appreciate your loyalty. Warm Regards Joe Turner Norton Manager

See full customer review

Trusted Customer

9 months ago

Date of purchase: 14/10/2024

Friendly, courteous and helpful service.

Joe Turner

Norton Insurance Brokers

9 months ago

Thank you for your kind words and for trusting us with your insurance for another year. Warm Regards Joe Turner Norton Manager

See full customer review

Trusted Customer

9 months ago

Date of purchase: 21/10/2024

A Loyal Customers View

It was eventually OK. But I expect any insurance broker acting on my behalf to do the very Best they can when it comes to annual renewals without being prompted by me, objecting to the initial...

Read all

Joe Turner

Norton Insurance Brokers

9 months ago

Thank you for your feedback, this really helps us improve as a company going forward. I'm sorry that you feel we didn't do our very best from the start. Unfortunately we don't dictate the prices but will always look to get you the best possible policy to cover your needs. Thanks for your loyalty. Warm Regards Joe Turner Norton Manager

See full customer review

Evelyn Smith

Morpeth

9 months ago

Date of purchase: 11/10/2024

What Evelyn Smith said about Norton Insurance Brokers:

Excellent

Absolutely brilliant

Joe Turner

Norton Insurance Brokers

9 months ago

Thank you for your kind words and for trusting us with your insurance for another year. Warm Regards Joe Turner Norton Manager

See full customer review

Mr John Healey

Lewes

9 months ago

Date of purchase: 16/10/2024

What Mr John Healey said about Norton Insurance Brokers:

excellent

Joe Turner

Norton Insurance Brokers

9 months ago

Thank you for trusting us with your insurance for another year. Warm Regards Joe Turner Norton Manager

See full customer review

Trusted Customer

9 months ago

Date of purchase: 22/10/2024

Great customer service.

Friendly, helpful and professional as always. Very good company to deal with and the team really do try to get the best deal for you and to keep you updated by phone or email. I would recommend...

Read all

Joe Turner

Norton Insurance Brokers

9 months ago

See full customer review

Trusted Customer

9 months ago

Date of purchase: 14/10/2024

Joe Turner

Norton Insurance Brokers

9 months ago

Thank you for trusting us with your insurance for another year. Warm Regards Joe Turner Norton Manager

See full customer review

Trusted Customer

9 months ago

Date of purchase: 24/10/2024

Don’t know

The agent was easy to understand and explained everything for me. Have my cars insured with Norton so decided to insure our property and contents with Norton.

Joe Turner

Norton Insurance Brokers

9 months ago

See full customer review

Margaret Scrowther

Bedlington

9 months ago

Date of purchase: 24/10/2024

What Margaret Scrowther said about Norton Insurance Brokers:

Satisfaction

I’m very happy for my business to be taken care of by Norton Insurance Brokers 🤗

Joe Turner

Norton Insurance Brokers

9 months ago

See full customer review

Trusted Customer

9 months ago

Date of purchase: 22/10/2024

Norton insurance

Excellent service

Joe Turner

Norton Insurance Brokers

9 months ago

Thank you for your lovely feedback and for trusting us with your insurance for another year. Warm Regards Joe Turner Norton Manager

See full customer review

Not received a review invite?

About Norton Insurance Brokers

Norton Insurance Brokers has been dedicated for over 50 years to helping protect our customer’s interests and assets, through quality insurance provision. Our vision is simple. We will protect your insurance needs with experience, integrity and care so you can enjoy more of life’s adventures. Whether you need protection for your home, your vehicles, valuables you’ve collected, trips you’re taking either solo or with family, or your business, we have solutions that will help take care of you and yours. Our personal client manager service means you’ll have a dedicated contact to speak with and to support you and your needs.

Read all

01212469092

Floor 7, Lyndon House, 62 Hagley Road, Birmingham, West Midlands, B16 8PE, United Kingdom