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NobleOak Life Limited Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 2,368 reviews

Trusted Customer

9 years ago

Much better product

The process was quick, easy and much more affordable than our "real experience " was

Client

9 years ago

What Client said about NobleOak Life Limited:

Excellent service by NobleOak Life Limited

Very friendly empathetic knowledgable staff. Thank you so much

Trusted Customer

9 years ago

Excellent service by NobleOak Life Limited

Great customer service.

Client

9 years ago

What Client said about NobleOak Life Limited:

Excellent service by NobleOak Life Limited

excellent customer service over the phone

Client

9 years ago

What Client said about NobleOak Life Limited:

very helpful staff however the process and the questions are far to convolu...

very helpful staff however the process and the questions are far to convoluted and time wasting for life insurance. The overall process w took far too long.

Sandra Nathaniel

NobleOak Life Limited

9 years ago

Dear Stanley,

Thank you for providing us with your feedback. We're sorry to hear that your experience with us didn't meet our service standards. We continually review the service we provide to our clients and your feedback in relation to the application process will be reviewed by our service teams.

In providing comprehensive Life insurance with upfront underwriting we are required to ask health and lifestyle questions during the application stage, based on the answer you provide we are then able to tailor your cover and premium.

At NobleOak, we believe this is the best way to provide Life insurance cover, providing certainty and absolute clarity as to what you have purchased. We like to do everything right from the start, so you will have greater certainty that you are comprehensively covered.

Please let us know if we can in any way assist you further.

Kind regards,

The NobleOak team

Trusted Customer

9 years ago

Could be a more efficient process

The product is great value but the process was laborious. I needed to see a range of options all at one time to make choices, rather than one at a time. In the end I set up a table for the consultant...

Sandra Nathaniel

NobleOak Life Limited

9 years ago

Thank you for providing us with your feedback.

We're sorry to hear that your experience with us didn't meet our service standards. We continually review the service we provide to our clients and your feedback in relation to the application process will be reviewed by our service teams.

Thank you for choosing us and we hope your future dealings with us is positive.

Kind regards,

The NobleOak team

Client

Perth

9 years ago

What Client said about NobleOak Life Limited:

Informative

Good advice, explained the claim process well, without being too pushy for purchasing a policy

Trusted Customer

9 years ago

A very good experience

Everyone I spoke to was very helpful and polite. A very good experience.

Client

Kogarah

9 years ago

What Client said about NobleOak Life Limited:

I received excellent service over the phone, my application was processed v...

I received excellent service over the phone, my application was processed very promptly, I thoroughly recommend Noble Oak to anyone looking for life insurance.

Trusted Customer

9 years ago