Started enquiry with one staff member who left during the process and a sec...
Started enquiry with one staff member who left during the process and a second staff member was to complete it and he left. If I didn't follow through the application would have expired
Sandra Nathaniel
NobleOak Life Limited
9 years ago
Thank you for your feedback. We offer our most sincere apology for the client experience provided to you. Due to unforseen staff changes your application was unfortunately handled by more than one individual, which is not our common business practice as we endeavour to always offer a personalised service.
Your case has been investigated and feedback passed on to the relevant team. We continually strive to provide consistent quality service and aim to deliver this in your future dealings with us.
Kind regards,
The NobleOak Team
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Trusted Customer
9 years ago
Very efficient and proffesional staff. Helped to make it a straight forward...
Very efficient and proffesional staff. Helped to make it a straight forward experience in purchasing Life insurance
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Trusted Customer
9 years ago
Great
Easy to deal with very helpful and understanding. Simple process
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Trusted Customer
9 years ago
Excellent service by NobleOak Life Limited
Excellent service
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Trusted Customer
9 years ago
Great product and excellent customer service.
Everything was explained really well. No pressure, just the facts, excellent experience with everyone that I spoke with.
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CL
Client
9 years ago
What Client said about NobleOak Life Limited:
Nice people great company
Both Paige and Jade were very helpful with explaining the products and answering my many questions. There was no hard selling towards me and every effort was made to ensure I made a well informed...
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CL
Client
9 years ago
What Client said about NobleOak Life Limited:
Good service by NobleOak Life Limited
Very easy
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CL
Client
Clifton Springs 3222
9 years ago
What Client said about NobleOak Life Limited:
Excellent
Excellent no fuss experience. Consultants were professional and friendly......were able to answer all my questions and meet my needs
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Trusted Customer
9 years ago
The process to get a quote and then assessed was fine. Just wish I could pa...
The process to get a quote and then assessed was fine. Just wish I could pay online, as emailing my payment details or giving them over the phone isn't the most convenient
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Trusted Customer
9 years ago
Easy to deal with
It was very reassuring and effective. I replaced 2 separate policies of $100k each with the Noble Oak cover of $200k.
And I saved over $100 a month in doing so.
Very pleased and satisfied.
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