Easy and open conversation to ensure the right cover for me. Thorough investigation after quoting which gives me some confidence in any claim being processed quickly for the family
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CL
Client
7 years ago
What Client said about NobleOak Life Limited:
The representative Consultant was kind, considerate and professional
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Trusted Customer
7 years ago
Easy as 1-2-3
They were very helpful and informative from the start to finish- hassle free process
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Trusted Customer
7 years ago
Very positive experience
They were very helpful and informative from the start to finish, simple process and even though a medical was required for due to my age, they organised this and it was a trouble free non invasive...
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CL
Client
7 years ago
What Client said about NobleOak Life Limited:
The application process took 2 months. I didn’t realise a healthy and fully functioning 27 year old without any chronic illnesses would have to jump through so many hoops to get income protection....
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Sharie
NobleOak Life Limited
7 years ago
Hi Su, We apologise for the length of time it took for your application to be complete. We understand our process may take a little longer, but that is because we provide fully underwritten cover. Rather than assessing your medical history at the time of claim, we do it upfront that way our clients know exactly what they are covered for. We appreciate your feedback. Please let us know if there is anything else we can assist with.
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CL
Client
7 years ago
What Client said about NobleOak Life Limited:
Affordable and friendly staff
Sharie
NobleOak Life Limited
7 years ago
Hi Teresita, Thank you for your review. Providing quality no surprises cover, and exceptional client experience is our number one priority here at NobleOak Insurance. If there is anything else we can help with, please don’t hesitate to contact our friendly contact centre team on 1300 041 494.
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CL
Client
7 years ago
What Client said about NobleOak Life Limited:
the scripted questions are extremely long and repetitive
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CL
Client
7 years ago
What Client said about NobleOak Life Limited:
Excellent value for money
The process was straight forward, but I believe too long while the customer service officer explained the policy and asked questions over the phone
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Trusted Customer
7 years ago
Quick and Easy application process
Yes, we had no issues with the application process and it all went through very quick
Sharie
NobleOak Life Limited
7 years ago
Hi Thomas, We appreciate your feedback. Happy to have been able assist with your Insurance needs. If there is anything else we can help with, please don’t hesitate to contact our friendly contact centre team on 1300 041 494.
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Trusted Customer
7 years ago
Attentive service
Personalised, focused, attentive service
Sharie
NobleOak Life Limited
7 years ago
Hi Eileen, Thank you for your review. Providing quality no surprises cover, and exceptional client experience is our number one priority here at NobleOak Insurance. If there is anything else we can help with, please don’t hesitate to contact our friendly contact centre team on 1300 041 494.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.