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NICEIC Insurance Services Reviews

Displaying all 1,918 reviews

Trusted Customer

Feefo Verified

5 years ago

Renewal request on time

Aurangzeb

Feefo Verified

Birmingham

5 years ago

What Aurangzeb said about NICEIC Insurance Services:

It’s important that insurer understands your needs i.e type of cover suitable for your trade.

Mark

Feefo Verified

5 years ago

What Mark said about NICEIC Insurance Services:

Excellent staff, lady called me to remind me to remind me it was time for renewal. Done over the phone. Very easily.

Richard

Feefo Verified

Colwyn Bay

5 years ago

What Richard said about NICEIC Insurance Services:

Very straightforward transaction. Competitive price.

John

Feefo Verified

5 years ago

What John said about NICEIC Insurance Services:

Very, very helpful at a time when my computer was down and I had difficulty

First class service. very helpful. Made a great effort to contact me when my computer and mobile were not working and my policy was due for renewal.

Matthew

Feefo Verified

5 years ago

What Matthew said about NICEIC Insurance Services:

Excellent service

Thomas

Feefo Verified

5 years ago

What Thomas said about NICEIC Insurance Services:

Poor, No one to Answer the phone, and when I left x3 voicemails for call back requests both recorded and online form callback requests x2 neither were returned! I just kept ringing until someone...

Lauren Charlesworth

NICEIC Insurance Services

5 years ago

Thank you for your response, I apologise for the service you have received, this is not acceptable to us and I have arranged for a member of the team to contact you to discuss this further. Should you have any further queries, please do not heistate to get in touch on 0333 015 6629. Kind Regards, Lauren Charlesworth NICEIC and ELECSA Insurance Services

Chris

Feefo Verified

5 years ago

What Chris said about NICEIC Insurance Services:

Communica\tion is a bit poor.

Your communication started off alright but after I paid and was wanting confirmation of payment, my emails went unanswered by Ben Molloy, so not that impressed really.

Lauren Charlesworth

NICEIC Insurance Services

5 years ago

Thank you for your feedback, I apologise for the service received. I will arrange for the proof of payment to be sent today and raise this matter internally to prevent this from happening again. Should you have any further queries, please do not hesitate to get in touch on 0333 015 6629. Kind Regards, Lauren Charlesworth NICEIC and ELECSA Insurance Services

Trusted Customer

Feefo Verified

5 years ago

Don't continually pester when policy is due and I still have not received documents.

Lauren Charlesworth

NICEIC Insurance Services

5 years ago

Thank you for your response, I apologhise you have not received your documents I have arranged for another copy of the documents to be sent to the email address we have on file for you. Should you have any further queries, please do not heistate to get in touch on 0333 015 6629. Kind Regards, Lauren Charlesworth NICEIC and ELECSA Insurance Services

Trusted Customer

Feefo Verified

5 years ago

I have dealt with Samantha for a couple of years and I’ve had really good experience with her making sorting the insurance out not a choir, credit to the company.

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