How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Next Reviews

https://www.next.co.uk

Rated

Exceptional

Classic-contemporary fashion for men, women and children . . . plus stylish furniture and homeware.

Service

4.8

Product

4.6

165,667

23,809

4,581

1,074

1,886

197,017

ratings over the past year

Displaying all 903,135 reviews

Jules

7 years ago

Date of purchase: 02/09/2017

What Jules said about Next:

Great service

Product reviews

Zulmira

7 years ago

Date of purchase: 02/09/2017

What Zulmira said about Next:

Disappointed

Next delivery was quick and I was kept up to date as usual, however I was absolutely disgusted by the condition of the adidas top on arrival. The top had very obviously been worn on a number of...

Read all

Product reviews

Trusted Customer

7 years ago

Date of purchase: 29/08/2017

Excellent delivery drivers!

Product reviews

Vanessa

7 years ago

Date of purchase: 02/09/2017

What Vanessa said about Next:

On line order in store collection

Pleasant service Although shop was a little busy in he collections dept with a queue forming

Product reviews

Trusted Customer

7 years ago

Date of purchase: 27/08/2017

Beautifully made furniture

Very efficient service,from a first class company.

Product reviews

Trusted Customer

7 years ago

Date of purchase: 02/09/2017

Sizeing problems

The next service is always good the only problem getting the size right they differ so much I am a standard size 5/38 but these shoes were at least one size to big. Had to return them and going to...

Read all

Product reviews

Trusted Customer

7 years ago

Date of purchase: 02/09/2017

Excellent service with next day delivery

Product reviews

Wendy

7 years ago

Date of purchase: 02/09/2017

What Wendy said about Next:

Next service is good & quick getting my order except when sale is on got to wait sometimes 4 weeks for items but can understand that they are very busy

Product reviews

Angela

7 years ago

Date of purchase: 02/09/2017

What Angela said about Next:

Good

Loretta

7 years ago

Date of purchase: 11/08/2017

What Loretta said about Next:

good website

The site was easy to use.

Product reviews

Not received a review invite?

About Next

Your one stop shop for fashion, beauty, home and sport!

Read all

0333 777 8000

Desford Rd, Enderby, Leicester, Leicestershire, LE19 4AT, United Kingdom

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Next Reviews

Ocean Mist And Sea Salt Fragranced Diffuser 170mlMore reviews of this product (21)View product websiteI have given the product good only because I don't like the blue colour. If you purchase the smaller size it is clear? But wanted the larger size, i love the smell!

Adidas Originals Jardim Track TopMore reviews of this product (3)View product websiteUsed and completely worn item

Standard Bedstead Studio Collection By NextMore reviews of this product (6)View product websiteGreat bed for my 11 year old daughter. Contemporary and very easy to assemble.

Rolled House Open Sprung Medium MattressMore reviews of this product (30)View product websiteVery comfortable. Will buy a topper though for extra luxury,

Mint Shirt TunicMore reviews of this product (13)View product websiteShirt was expected in description and a nice fit, little gappy over boobs area, but I have larger ones so always expected, but next size up would be too big

Charcoal Gas Monkey T ShirtMore reviews of this product (6)View product websitePurchased for my brother it looked fine on him

Bronx Small SideboardMore reviews of this product (99)View product websiteFantastic piece looks classy in our lounge

Navy Espadrille WedgesMore reviews of this product (31)View product websiteSizes are very difficult to get right the differ so much to standard sizes my normal size 5 were huge. Had to return them.

Converse Chuck Taylor All Star OxMore reviews of this product (138)View product websitePerfect fit and true to size

Adidas Originals SuperstarMore reviews of this product (3)View product websiteGood quality item and fitting was good

Adidas Originals Black Super Girl Track TopMore reviews of this product (4)View product websiteThis item was a good fit and seemed good quality

Multi Way Black White Jamie Non Wire Bandeau Bras Two PackMore reviews of this product (7)View product websiteQuite comfortable material and used when wearing thin strap sun tops.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?