How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Next Reviews

https://www.next.co.uk

Rated

Exceptional

Classic-contemporary fashion for men, women and children . . . plus stylish furniture and homeware.

Service

4.8

Product

4.6

149,580

21,283

4,066

963

1,630

177,522

ratings over the past year

Displaying all 882,899 reviews

Freya

7 years ago

Date of purchase: 19/07/2017

What Freya said about Next:

Late & Reckless delivery

Delivery was late and vase was damaged at depot meaning I had to wait for even longer for it.

Product reviews

Trusted Customer

7 years ago

Date of purchase: 25/07/2017

i love it

Product reviews

Trusted Customer

7 years ago

Date of purchase: 18/07/2017

Lovely

Yes

Product reviews

Trusted Customer

7 years ago

Date of purchase: 19/07/2017

Arrived when specified. Easy to collect.

Product reviews

Nicola

Barry , Vale of Glamorgan

7 years ago

Date of purchase: 18/07/2017

What Nicola said about Next:

A great way to shop !!

I love using Next for my online shopping for my home and family and have been a customer for many years . Ordering is easy and delivery is prompt the next day if ordered before 12 midnight , with a...

Read all

Product reviews