How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Next Reviews

https://www.next.co.uk

Rated

Exceptional

Classic-contemporary fashion for men, women and children . . . plus stylish furniture and homeware.

Service

4.8

Product

4.6

147,388

20,676

3,958

948

1,558

174,528

ratings over the past year

868,130 out of 868,071 reviews

Michelle

7 years ago

Date of purchase: 18/07/2017

What Michelle said about Next:

Excellent

Really comfy trainer look nice too.. really fast delivery Thanks

Trusted Customer

7 years ago

Date of purchase: 18/07/2017

Accurate sizing

I love ordering from Next, I know that when I order my size the item is true to size.

Product reviews

Clare

Romford

7 years ago

Date of purchase: 28/07/2017

What Clare said about Next:

Speedy delivery and good quality product.

I was able to have the trunks delivered next day to the store, free of charge and they fitted well and are good quality.

Product reviews

Nita

Pembrokeshire

7 years ago

Date of purchase: 18/07/2017

What Nita said about Next:

So easy, delivery was on time. A great experience.

Trusted Customer

7 years ago

Date of purchase: 17/07/2017

Flowers in a jug

Can always count on them for sending fabulous flowers

Trusted Customer

7 years ago

Date of purchase: 23/07/2017

Love shopping at Next

Never any complaints with the service received at Next.

Product reviews

Trusted Customer

7 years ago

Date of purchase: 17/07/2017

Good value and styles that can't be beaten.

I've been buying from Next a long time and their service over the years has been great. I would definitely recommend them. My recent purchases are perfect for the autumn. Lovely materials and colours...

Read all

Product reviews

Alison

7 years ago

Date of purchase: 17/07/2017

What Alison said about Next:

Delivery always on time, online ordering is really simple. Items are always of an excellent quality and returning items is not a problem

Product reviews

Kerry

7 years ago

Date of purchase: 29/07/2017

What Kerry said about Next:

Easy!

Easy to use website, easy collection process!

Product reviews

Iris

Bognor Regis

7 years ago

Date of purchase: 25/07/2017

What Iris said about Next:

The cushions arrived in good time and well packed. We found them to be of very good quality and good value for money. The colours were as described and of excellent finish.

Product reviews

Not received a review invite?

About Next

Your one stop shop for fashion, beauty, home and sport!

Read all

0333 777 8000

Desford Rd, Enderby, Leicester, Leicestershire, LE19 4AT, United Kingdom

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Next Reviews

Navy Dip Hem SkirtMore reviews of this product (1)View product websiteTrue to size and lovely and floaty, just in case the skirt also has a draw string however I am 5" 8 and a size 8-10 and it all fits perfectly. I ordered the outfit shown on the model and it's looks...Read all

Black Fluro Waistband Trunks Seven Pack 2 16yrsMore reviews of this product (83)View product websiteThis is the second lot of trunks I've bought because my son said "you realise how poorly your old underwear fits when you find something that fits so well! Order more please." So I did!

Black Graphic T Shirt 3 16yrsMore reviews of this product (3)View product websitePurchased for a present. No feedback as yet from recipient.

Skinny Mid Blue Jeggings 3 16yrsMore reviews of this product (3)View product websitePurchased for a present. No feedback to offer from recipient.

Blush Faux Mohair CardiganMore reviews of this product (4)View product websiteThis cardigan has a lovely light weight to it that perfect for transitioning from summer to autumn.

Pink Supersoft Raglan TopMore reviews of this product (7)View product websiteSuper soft material perfect for downtime relaxing.

Tan Suede Saddle DriverMore reviews of this product (1)View product websiteGood quality shoe, really comfortable and such good value

Navy Tailored Single Breasted JacketMore reviews of this product (29)View product websiteLovely fabric and style. I'd say it comes up a little small (just a tiny bit!) which means it looks lovely unbuttoned but pulls a bit when buttoned. Next size up would have been too big for style....Read all

Navy Waffle BlazerMore reviews of this product (6)View product websiteLooks so stylish, I wear with both summer dresses, summer trousers and jeans and it looks great with all! I always get comments when I wear it !

Cotton Cushion Studio Collection By NextMore reviews of this product (2)View product websiteThe quality and finish of these cushions is extremely good and well worth the money. We were pleased they matched our expectations a to colour described.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?