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Next Reviews

https://www.next.co.uk

EXCEPTIONAL

Classic-contemporary fashion for men, women and children . . . plus stylish furniture and homeware.

Service

4.7

Product

4.5

54,472

8,758

1,710

382

810

66,132

ratings over the past year

Displaying all 923,169 reviews

Customer

Feefo Verified

Shetland Isles

8 years ago

What Customer said about Next:

next service is always first class and delivery delivery is always very prompt. always good quality clothes.

Date of purchase: 28/11/2017

Trusted Customer

Feefo Verified

8 years ago

I thought as always that the quality and speed of issue was brilliant

Product reviews

Date of purchase: 29/11/2017

Customer

Feefo Verified

8 years ago

What Customer said about Next:

Perfect

Polite quick service

Product reviews

Date of purchase: 29/11/2017

Customer

Feefo Verified

8 years ago

What Customer said about Next:

If I could give zero stars I would!!!

These items were due to be delivered on Thursday 30th November and as of today, 6th December they still haven’t arrived - no communication or explanation from Next. I’ve had to contact them and...

Product reviews

Date of purchase: 29/11/2017

Customer

Feefo Verified

Exeter

8 years ago

What Customer said about Next:

Reliable, Quick, and excellent products.

I have always had good reliable service from all Next orders online, anything I have had to return has not been a problem either, therefore would highly recommend Next.

Product reviews

Date of purchase: 29/11/2017

Customer

Feefo Verified

8 years ago

What Customer said about Next:

Not the greatest service

I paid for subscription for yearly next day delivery. This item took two days. I tried to cancel it and was unable to. Then found the exact same item and same model number £10 cheaper in Debenhams ...

Product reviews

Date of purchase: 28/11/2017

Customer

Feefo Verified

8 years ago

What Customer said about Next:

Wrong information supplied

I ordered quite a few products at the same time and the operator told me 2 items would be delayed however I only received a child's Jean and jumper and not the tan boots or MR & MRS game I ordered...

Product reviews

Date of purchase: 29/11/2017

Customer

Feefo Verified

8 years ago

What Customer said about Next:

Elegant and delicate

Delivered earlier than expected. Good service

Product reviews

Date of purchase: 29/11/2017

Customer

Feefo Verified

Southport

8 years ago

What Customer said about Next:

Horrendous customer service, it took over 5 hours to speak to a member of staff regarding damaged goods!

Product reviews

Date of purchase: 24/11/2017

Customer

Feefo Verified

8 years ago

What Customer said about Next:

Job well done.

Quick service. The website was easy to negotiate and the coat was beautiful both in quality and appearance.

Product reviews

Date of purchase: 28/11/2017

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Society 8 Ribbed V Neck JumperMore reviews of this product (2)View product websiteNot a clue, they still haven’t arrived!!!

Small Ombre Table LampMore reviews of this product (30)View product websiteLovely lamp but did return as too small for Lounge, but is definately worth the price.

Babyliss For Men Powerblade ProMore reviews of this product (3)View product websiteExcellent product but poor service from next

Cream Cable Knit Jumper 3 16yrsMore reviews of this product (8)View product websiteIt's a xmas present so not been tried on yet

Dark Blue Regular Jeans 3 16yrsMore reviews of this product (58)View product websiteThese are xmas presents so not been tried yet

Beaverbrooks Silver Rose Gold Plated Triple Strand BraceletMore reviews of this product (3)View product websiteThe bracelet is elegant and delicate. Toggle fastener, easy to use with one hand and secure once tightened. Perfect gift from an inexpensive range. Suits all ages.

Palm Leaf RugMore reviews of this product (1)View product websiteRug damaged by delivery company

Rug GripMore reviews of this product (283)View product websiteGood rug grip does exactly what it should do.

Lilac Chevron Long Padded Jacket 3 16yrsMore reviews of this product (27)View product websiteLove the coat. It's warm and stylish. Everything I needed.

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