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Next Reviews

https://www.next.co.uk

EXCEPTIONAL

Classic-contemporary fashion for men, women and children . . . plus stylish furniture and homeware.

Service

4.7

Product

4.5

56,324

9,039

1,780

401

831

68,375

ratings over the past year

Displaying all 923,169 reviews

Customer

Feefo Verified

8 years ago

What Customer said about Next:

Very prompt with up to date info sent regularly

Date of purchase: 29/11/2017

Customer

Feefo Verified

8 years ago

What Customer said about Next:

Brilliant service as always.

Product reviews

Date of purchase: 28/11/2017

Customer

Feefo Verified

8 years ago

What Customer said about Next:

Disappointing

Goods as yet have not been delivered. Tried to contact Next via the online chat to be told they are very busy and try later!

Date of purchase: 29/11/2017

Trusted Customer

Feefo Verified

8 years ago

Would continue purchasing.

Product reviews

Date of purchase: 29/11/2017

Trusted Customer

Feefo Verified

8 years ago

Love Next!

fast efficient service, goods always excellent

Date of purchase: 29/11/2017

Customer

Feefo Verified

Birmingham

8 years ago

What Customer said about Next:

Abysmal service

Ordered coat. Went to store to collect. No coat. Phoned customer help line. Coat reordered. Went to store to collect. Advised there are 2 coats on order. No coat's. Called customer help line. Got cut...

Date of purchase: 29/11/2017

Trusted Customer

Feefo Verified

8 years ago

party dress for daughter

Received my order very promptly as was suggested I would,

Product reviews

Date of purchase: 29/11/2017

Trusted Customer

Feefo Verified

8 years ago

Beware - quoted online delivery times are not always accurate!

1) don't over-promise. your website states order before midnight to get a next day delivery but for the 2nd time this did not occur - more like 48 hours. 2) both my purchases were showing as 'in...

Product reviews

Date of purchase: 28/11/2017

Customer

Feefo Verified

8 years ago

What Customer said about Next:

Great Customer Service

The Salesperson was welcoming and friendly The service was quick and efficient

Product reviews

Date of purchase: 29/11/2017

Customer

Feefo Verified

8 years ago

What Customer said about Next:

Sizes are not true to size

Always receive my items next day if in stock.

Product reviews

Date of purchase: 29/11/2017

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