I hate the new delivery charges system. I got items delivered to my nearest branch. WEnt to pick them up sunday but 1 of the parcels had not been unpacked from the delivery that day . There was a...
I had to return as they were too short, I have these leggings in different colours and the difference between the lengths is unbelievable, sometimes they are al long I have to roll them up, this was...
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Date of purchase: 28/11/2017
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CU
Customer
Feefo Verified
8 years ago
What Customer said about Next:
Didn’t make next day delivery - to be fair I did order at 23:59
It was quick and easy to place my order online, i got regular updates via email and text about my order and when i could collect it. The staff were polite and friendly when i picked it up from store....
I think Next has a great customer service. I have had no issues recently and if I do it is always resolved efficiently and quickly!
The delivery times are excellent.
Product reviews
Date of purchase: 27/11/2017
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CU
Customer
Feefo Verified
8 years ago
What Customer said about Next:
Great service ....fast delivery...good quality clothes.....
Date of purchase: 29/11/2017
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CU
Customer
Feefo Verified
8 years ago
What Customer said about Next:
Easy to order and then fairly quick to deliver (even though I didn't want to pay a delivery charge, but I was prepared to wait and pick up). The website isn't the clearest site I've seen, but I got...
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Product reviews
Date of purchase: 25/11/2017
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Trusted Customer
Feefo Verified
8 years ago
Item was not delivered as stated on orders, quite a few days later
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.