How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Next Reviews

https://www.next.co.uk

EXCEPTIONAL

Classic-contemporary fashion for men, women and children . . . plus stylish furniture and homeware.

Service

4.7

Product

4.5

55,882

8,971

1,761

396

826

67,836

ratings over the past year

Displaying all 923,169 reviews

Customer

Feefo Verified

York

8 years ago

What Customer said about Next:

I would give 5 , but I order some boots that cost £48 pound for a Christmas present , but I was shocked they came in separate bags rapped in sellatape, I have all ways had boxes with shoes and boots...

Date of purchase: 29/11/2017

Trusted Customer

Feefo Verified

8 years ago

Good customer service.

Product reviews

Date of purchase: 29/11/2017

Trusted Customer

Feefo Verified

8 years ago

Quick and efficient service,thank you

Product reviews

Date of purchase: 29/11/2017

Trusted Customer

Feefo Verified

8 years ago

Order ready on time, collected with no issues, the shirts exactly as I expected

Product reviews

Date of purchase: 29/11/2017

Customer

Feefo Verified

Chesterfield

8 years ago

What Customer said about Next:

No problems. Been buying from next for years, my favourite clothing brand.

Product reviews

Date of purchase: 27/11/2017

Customer

Feefo Verified

8 years ago

What Customer said about Next:

Excellent

Everything was what it was supposed to be. Easy webite to use, delivery was first class and delivered very promptly. Very happy with purchases

Date of purchase: 28/11/2017

Customer

Feefo Verified

8 years ago

What Customer said about Next:

good service plenty of e-mails keeping you updated on your order

Product reviews

Date of purchase: 21/11/2017

Customer

Feefo Verified

8 years ago

What Customer said about Next:

Great jumper & service

Simple to order, next day delivery, good quality jumper

Product reviews

Date of purchase: 29/11/2017

Customer

Feefo Verified

8 years ago

What Customer said about Next:

Great service and quick delivery!!

Product reviews

Date of purchase: 28/11/2017

Customer

Feefo Verified

8 years ago

What Customer said about Next:

Late delivery

Make the delivery on the day it is due. It’s what I paid for.

Date of purchase: 29/11/2017

Not received a review invite?

Why trust Feefo reviews?

Learn more about Feefo

Next Reviews

Skinny Turquoise Contrast Weft Skinny Jeans 3 16yrsMore reviews of this product (4)View product websiteGood quality.nice colour and good fit

Black Teal Check Bodycon DressMore reviews of this product (3)View product websiteGood fit,feels comfortable. The type of dress you can wear day or night.

White Short Sleeve T Shirts Two Pack 3 16yrsMore reviews of this product (187)View product websiteExactly what I expected, purchased for Christmas concert at school.

Loose Charcoal Tech CargosMore reviews of this product (121)View product websiteBrilliant! I only wear cargo trousers, not jeans (cos I need pockets), having been so disappointed with last years design I was pleased to read other people's reviews and find that Next have listened...Read more

Jogger Light Blue Jersey Denim Joggers 3mths 6yrsMore reviews of this product (3)View product websiteThey are a xmas present so cant really say much about them.

Red Wool Blend Roll NeckMore reviews of this product (17)View product websiteGood quality, wear with high waisted jeans or rustic midi skirt

Yumi Girl Floral Embroidered Prom DressMore reviews of this product (3)View product websiteGreat quality dress at a great price

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?