Ordered on line. Fast delivery keeping me up to date with the arrival in store. When in the store the service was very fast and the staff were friendly and polite.
Same order was sent to my old address, as the system wouldn't let me change it. I was charged twice, which took a bit of sorting out. All good now, though
Sharon Arikanathan
Next
11 months ago
Thank you for your positive feedback. We're sorry to see that you didn't feel the service we provided met our usual 5-star standard. Your feedback is incredibly valuable to us and will be considered for future improvements to our service. Thank you for sharing your thoughts with us.
We're really sorry you have not received your discount Farirai Barbara. We appreciate you flagging it for us, as this is definitely not the service we want our customer service team to provide. To get this sorted out for you, please send us an email at feefo_queries@next.co.uk.
Purnima Kedari
Next
11 months ago
We're really sorry you have not received your discount Farirai Barbara. We appreciate you flagging it for us, as this is definitely not the service we want our customer service team to provide. To get this sorted out for you, please send us an email at feefo_queries@next.co.uk.
I have been a customer of next for many many years at least 20. Their customer service is second to none. The staff in the rushmere shopping store has always been and is very pleasant and helpful....
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.