I contacted Next about not receiving my item by the date projected. The chatbot told me there is a supplier issue. It’s now approaching a month since ordering the item with no further update from...
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Purnima Kedari
Next
11 months ago
Thanks for letting us know about this Barry. We're so sorry your order hasn't been delivered as expected and for the disappointment this has caused. To help us look into this and make things right, please email us at feefo_queries@next.co.uk and we'll be in touch.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.