How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Next Reviews

https://www.next.co.uk

Rated

Exceptional

Classic-contemporary fashion for men, women and children . . . plus stylish furniture and homeware.

Service

4.8

Product

4.6

147,246

20,635

3,936

949

1,551

174,317

ratings over the past year

Displaying all 865,553 reviews

Trusted Customer

9 hours ago

Date of purchase: 11/06/2025

Not impressed

The staff in the womens section were very helpful and professional they tried to help but were unable to get any information regarding my order. Thank you ladies.

Sonja Hammond

Desborough

10 hours ago

Date of purchase: 11/06/2025