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Next Reviews

https://www.next.co.uk

Rated

Exceptional

Classic-contemporary fashion for men, women and children . . . plus stylish furniture and homeware.

Service

4.8

Product

4.6

164,078

23,559

4,531

1,061

1,863

195,092

ratings over the past year

Displaying all 901,134 reviews

Trusted Customer

4 hours ago

Date of purchase: 02/08/2025

Shrunk when washed

Service has slipped

Product reviews

Trusted Customer

6 hours ago

Date of purchase: 25/08/2025

Next staff on the phone in the shops are lovely, polite and helpful but online staff not so helpful or friendly.

Bit annoying as never enough stock available especially when it’s a back to school item. Need more stock for special needs kids who can wear polo shirts not shirts. Also found the same with the grey...

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Product reviews

Trusted Customer

6 hours ago

Date of purchase: 01/08/2025

It was all OK, I seem to remember having a bit of difficulty using your website, however the details escape me now.

Product reviews

Nat

Peterborough

6 hours ago

Date of purchase: 03/08/2025

What Nat said about Next:

Could do better

Delivered as expected. One of the tops was damaged and didnt love that I had to go into next to return. Would have liked them to just accept and send a replacement given it was an online order....

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Product reviews

Anna

Yorkshire

6 hours ago

Date of purchase: 03/08/2025

What Anna said about Next:

Not all are friendly

I have mixed reviews about the staffs friendliness in the store. I have found the more mature staff to be more pleasant to deal with than SOME of the younger staff, not all of the younger staff,...

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Caroline

Maidstone

7 hours ago

Date of purchase: 25/08/2025