I’ve never had any issues with ordering online. Delivery is prompt and if there are any delays notification is good. When I have had to return items, I usually do this in store and service is great.
I would say 5*s normally but just lately I've been let down with delivery. I pay annually for next day delivery but they rarely arrive next day so wonder why I'm paying £20 pa for this service! But...
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Product reviews
Ujwal Mayavanshi
Next
10 months ago
Thanks for sharing your experience — I’m really sorry to hear how off the sizing was. It’s incredibly frustrating when your usual size doesn’t even come close to fitting, especially when it’s consistent across other brands. Your feedback about the waist and overall fit is important and will be passed along to our product team to review sizing standards more closely.
If you haven’t already returned the jeans and would like help with that process, just let me know your order number and I’ll be happy to assist.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.