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We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

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Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Next Reviews

https://www.next.co.uk

Rated

Exceptional

Classic-contemporary fashion for men, women and children . . . plus stylish furniture and homeware.

Service

4.8

Product

4.6

147,250

20,621

3,926

947

1,550

174,294

ratings over the past year

Displaying all 864,464 reviews

Trusted Customer

1 year ago

Date of purchase: 20/05/2024

Delivery was fine

Next Customer Services Team

11 months ago

Thank you for your feedback! We're sorry to see that you didn't feel the service we provided met our usual 5-star standard. Is there anything in particular that you didn't like or weren't happy with regarding the service we offered? We'd love to know more! Please drop us an email at feefo_queries@next.co.uk and we'll be in touch.

Product reviews