How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Next Reviews

https://www.next.co.uk

Rated

Exceptional

Classic-contemporary fashion for men, women and children . . . plus stylish furniture and homeware.

Service

4.8

Product

4.6

147,656

20,685

3,939

951

1,556

174,787

ratings over the past year

Displaying all 864,918 reviews

Trusted Customer

12 months ago

Date of purchase: 09/06/2024

White tshirts

Excellent as usual

Product reviews

Trusted Customer

12 months ago

Date of purchase: 20/05/2024

Excellent

Product reviews

Trusted Customer

12 months ago

Date of purchase: 09/06/2024

Nice top.

It's good when you have a regular courier. Having to pay for returns isn't so good. Especially with sizing differences for different brands.

Product reviews

Trusted Customer

12 months ago

Date of purchase: 04/06/2024

Very good

Trusted Customer

12 months ago

Date of purchase: 07/06/2024

Bronx side tables

I have always found the service from Next excellent. Even when there’s a problem, they are quick to resolve. Like that you are kept updated regarding delivery and able to track.

Jolanta

Norfolk

12 months ago

Date of purchase: 09/06/2024