Straightforward process, just took a little while to process. Repair istelf was sent and returned in under 48 hours which was phenomenal. Would definitely recommend NextGen
Alan
Cycler
5 years ago
Thanks so much for your feedback, we're really grateful that you took the time to provide us with a review. Team NextGen
Slick website & service. Quick & easy to select the correct gadget insurance. Policy documents emailed through automatically. Highly recommend this service
I've had two claims with them and they've dealt with both without problems.
My only gripe is the time it takes to get the claim started and the time to respond to emails, both of which could be...
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Alan
Cycler
5 years ago
Thanks so much for leaving us a review. we do understand that registering a new claim can be a little cumbersome, this is to ensure we're validating and eradicating fraud to ensure we can continue to offer low prices and a great level of service. We've shared your feedback on e-mail replies with our claims team and will follow this up to ensure an improved service is offered. Thanks, Team NextGen
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
