Our children really enjoyed their lessons with New Gen, we will definitely be returning!
Customer Support
New Generation Ski and Snowboard School
6 years ago
Glad to hear you will be back! We look forward to seeing you out on the hill again soon.
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Trusted Customer
6 years ago
What Trusted Customer said about New Generation Ski and Snowboard School:
Love New Gen!
Fantastic personalised service yet again from new gen. Thanks to Daniele, for another year of fantastic lessons.
Customer Support
New Generation Ski and Snowboard School
6 years ago
Hi Gemma, glad you enjoyed your time on the slopes this year. Daniele will be delighted to hear you had great time. Hope to see you out here again soon
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Trusted Customer
6 years ago
Great ski school - both kids loved it - 4th year we’ve used them
Customer Support
New Generation Ski and Snowboard School
6 years ago
Hi, glad to see you keep coming back! We hope to see you out in the snow again soon.
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Trusted Customer
Feefo Verified
6 years ago
What Trusted Customer said about New Generation Ski and Snowboard School:
Recommend. English speaking instructor
Good school and helpful
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Trusted Customer
6 years ago
What Trusted Customer said about New Generation Ski and Snowboard School:
Awesome instructors, kids learn whilst having fun
Amazing instructors for both our boys, funny and engaging and clearly talented instructors as their skiing improved significantly over the week. All whilst having a lot of fun!
Customer Support
New Generation Ski and Snowboard School
6 years ago
Hi Sarah, I'm really glad your boys enjoyed their lessons! Hope to see you out having fun in the snow again soon. Thanks
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Trusted Customer
Feefo Verified
London
6 years ago
What Trusted Customer said about New Generation Ski and Snowboard School:
Not as good as I hoped
Lovely people but my 11 year old son hardly advanced at all even though he did three full days and two half days because the rest of the group was younger and weaker. My 13 year old was frustrated...
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Hannah, Marketing Manager
New Generation Ski and Snowboard School
6 years ago
Hi Jonathan,
Thanks for your feedback. We're glad to hear that you felt our team were lovely people trying to do their best, however we're really disappointed that you didn't feel the lessons offered good value.
Regarding your younger son's lessons, the instructor did recognise that a few pupils who were at a much lower level. Unfortunately we did not have the availability to move the children around in their morning sessions. However, we did move your son into a higher level group in the afternoons to help with the level disparity.
We always aim to have one instructor on group lessons for the entire week as we know that consistency is important (albeit mornings and afternoon instructors often change). However, in this particular instance the instructor got sick halfway through the week and we had to swap them out.
We'll be in touch with you directly to discuss this matter further. We hope you'll give us another chance in the future, so that you can receive the high-quality New Gen experience that we are known for.
Kind Regards,
Hannah
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Trusted Customer
Feefo Verified
6 years ago
Excellent as always
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Trusted Customer
Feefo Verified
6 years ago
Pascal exuded calm confidence and expertise, together with great humour. Everything you needed and expect from a mountain guide and instructor. He took some very good photographs as well.
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Trusted Customer
Feefo Verified
6 years ago
What Trusted Customer said about New Generation Ski and Snowboard School:
Sam gave us two terrific off-piste days around the 3 Valleys - including fresh tracks in some of best snow we've ever encountered
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Trusted Customer
Feefo Verified
6 years ago
What Trusted Customer said about New Generation Ski and Snowboard School:
An excellent private lesson to help my wife regain her confidence.
An excellent private lesson for my wife with Carolina. She went on to have a most enjoyable weeks skiing.
New Generation Ski and Snowboard School is based in 18 ski resorts across France, Switzerland, and Austria. We deliver awesome ski lessons. Stress-free, high-quality tuition to meet your needs and make your holiday one to remember.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
New Generation Ski and Snowboard School is based in 18 ski resorts across France, Switzerland, and Austria. We deliver awesome ski lessons. Stress-free, high-quality tuition to meet your needs and make your holiday one to remember.