I would have liked the same teacher for both lessons. First lesson was good asked us what we wanted and delivered it. Second lesson we weren’t asked what we wanted from the lesson and it wasn’t...
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Hannah, Marketing Manager
New Generation Ski and Snowboard School
6 years ago
Thanks for your feedback. We're pleased to hear that your first lesson was what you wanted but sorry that your second one was not.
We always aim to keep multiple private lessons on the same instructor when scheduling allows, however we weren't able to in this instance. In speaking to the instructors, they acknowledged that one person in the group was at a lower level than the two others, which was indeed why you did not go on more challenging runs. In private lessons, we advise to ski with skiers of the same level as the instructor needs to accommodate for the lowest level of skier.
We do hope you'll give us another chance in the future to provide the same kind of lesson that you had on your first lesson.
Kind Regards,
Hannah
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Trusted Customer
Feefo Verified
6 years ago
First class
Very pleased. Sam was friendly and extremely knowledgeable. I really enjoyed the lessons and he gave me the confidence to push my boundaries when skiing alone afterwards.
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Trusted Customer
Feefo Verified
6 years ago
Rory was a brilliant and patient instructor. He took time to make sure every individual in the group had specific advice to help them improve their skiing. He also made every day different and fun.
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Trusted Customer
Feefo Verified
6 years ago
What Trusted Customer said about New Generation Ski and Snowboard School:
Excellent from start to finish
Another fantastic week with New Gen. Amy taught my son in St Anton - she was so kind and patient and always so complimentary. My daughter had Emlie who had her confidently doing black runs and more...
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Trusted Customer
6 years ago
What Trusted Customer said about New Generation Ski and Snowboard School:
First class instruction and care
Fabrizio was an excellent instructor and took real care of B so that she not only enjoyed the week with Rockets but is looking forward to coming back next year already !
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Trusted Customer
Feefo Verified
6 years ago
What Trusted Customer said about New Generation Ski and Snowboard School:
Cornices and couloirs
Excellent day off piste with Jerome. Very exciting skiing. Cornices and couloirs. A bit scary but Jerome made me feel safe.
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Trusted Customer
Feefo Verified
6 years ago
Great instructors and well organised. Lessons were too long though!
I thought the instructors were excellent and it was very well organised. My kids obviously enjoyed their lessons. My one complaint is that the hours for the 6-12 yr old age groups were too long. It...
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Trusted Customer
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Tignes lac
6 years ago
What Trusted Customer said about New Generation Ski and Snowboard School:
The children really enjoyed the weeks ski lessons. It was the perfect balance between fun and learning.
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Trusted Customer
6 years ago
Perfectly tailored tuition
Whilst I have skied for quite a few years, I was hoping to improve my technique on more challenging runs. Ortensia was fantastic. She listened to what I wanted to achieve, made small adjustments to...
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Customer Support
New Generation Ski and Snowboard School
6 years ago
Thank you for taking the time to write some feedback.We are thrilled to hear you had a great time skiing with Ortensia and that you had a fantastic holiday.
We hope to see you on the slopes again next winter
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Trusted Customer
6 years ago
What Trusted Customer said about New Generation Ski and Snowboard School:
Once again Davide and the team were fantastic with the whole family improving over the week whilst having great fun at the same time!
New Generation Ski and Snowboard School is based in 18 ski resorts across France, Switzerland, and Austria. We deliver awesome ski lessons. Stress-free, high-quality tuition to meet your needs and make your holiday one to remember.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
New Generation Ski and Snowboard School is based in 18 ski resorts across France, Switzerland, and Austria. We deliver awesome ski lessons. Stress-free, high-quality tuition to meet your needs and make your holiday one to remember.