Order hasn't arrived, impossible to contact. All web forms say there's an error and won't submit, and all emails are no reply. Will have to raise a claim with bank to get refund. I would not recommend
...
Read all
Natures Menu Customer Services
Nature's Variety
1 year ago
Good Morning
I have looked at the case logged in our system and can advise that when we have checked with DPD they tried to deliver to you on the 6th of June and again on the 7th of June and both times no one was home and with no instruction to leave, the parcel was returned to us and we have processed a refund accordingly.
I can advise that you can leave delivery instructions via the DPD app or on the link when the delivery notification emails comes out to you and the driver will leave as instructed.
Wishing you a pleasant day ahead
Kind regards
Natures Menu Team
Product reviews
Didn't arrive so cannot say if any good
Didn't arrive so cannot say if any good.
1
Share
Trusted Customer
1 year ago
Date of purchase: 02/05/2023
Good product
Natures Menu Customer Services
Nature's Variety
1 year ago
Good afternoon
Thank you for taking the time to leave us your feedback, your comments are appreciated and will be shared with our colleagues.
Good to hear that you are happy with our Natures Variety Meat Boost :)
Wishing you a pleasant afternoon ahead
Natures Menu Team
Product reviews
Good product, poor purchase experience
0
Share
CU
Customer
1 year ago
Date of purchase: 30/04/2023
What Customer said about Nature's Variety:
Fast delivery excellent customer service
Natures Menu Customer Services
Nature's Variety
1 year ago
Thank you for your kind comments and valued custom. Great to hear that our home delivery service works well for you and that your cats are enjoying our Natures Menu Selected Dried product 😊
Wishing you a pleasant afternoon ahead, all the very best
Claire
Product reviews
My cats love it , good wholesome food
1
Share
Trusted Customer
1 year ago
Date of purchase: 28/04/2023
Packing for postage very inferior. Not sealed effectively and product lost. Sellotape not sufficient. Needs improvement
Natures Menu Customer Services
Nature's Variety
1 year ago
Thank you for taking the time to leave us your feedback, your comments are appreciated and will be shared with our warehouse team, if you have any images of the delivery, please send through to info@naturesmenu.co.uk.
Wishing you a pleasant afternoon ahead
Kind regards
Natures Menu Team
0
Share
Trusted Customer
1 year ago
Date of purchase: 28/04/2023
Excellent. Order completed and despatched speedily.
Natures Menu Customer Services
Nature's Variety
1 year ago
Thank you for your kind comments and valued custom. Great to hear that our home delivery service works well for you and that your cat is enjoying our Natures variety Selected Dried product 😊
Wishing you a pleasant Bank Holiday weekend ahead, all the very best
Claire
Product reviews
I have tried many wet and dry foods with my oh so fussy cat and this one is the only food he will eat. It still doesn't quite match up in his eyes to the original botanicals dried food which he adored
...
Read all
Not given yet so we will see!
0
Share
CU
Customer
1 year ago
Date of purchase: 23/04/2023
What Customer said about Nature's Variety:
My order has not been completed (should have been delivered 25/04/2023) and I have been unable to contact them to complain. I have tried phoning, just a recorded message, I've tried through facebook a
...
Read all
Natures Menu Customer Services
Nature's Variety
1 year ago
Good Morning
I am sorry to hear of this issue, we have been in touch today with our apologies and have arranged for this order to be delivered to you tomorrow.
All the very best and wishing you a pleasant Bank Holiday weekend ahead
Kind regards
Natures Menu Team
Product reviews
I still haven't received it !
0
Share
CU
Customer
1 year ago
Date of purchase: 21/04/2023
What Customer said about Nature's Variety:
My Pomchi is a fussy eater yet she seems to love your freeze dried food
Natures Menu Customer Services
Nature's Variety
1 year ago
Thank you for taking the time to leave us your feedback, your comments are appreciated.
Lovely to hear that your Pomchi is enjoying our Natures Variety freeze-dried food :)
Wishing you a pleasant Bank Holiday weekend ahead
Kind regards
Claire
0
Share
Trusted Customer
1 year ago
Date of purchase: 19/04/2023
They sorted out my customer service issues promptly and satisfactorily. Claire Parkinson was particularly helpful.
Natures Menu Customer Services
Nature's Variety
1 year ago
Thank you for taking the time to leave us your feedback and comments, it is good to hear that your issues were resolved by our colleague to your satisfaction.
Wishing you a pleasant Bank Holiday weekend ahead, kind regards
Natures Menu Team
Product reviews
Haven't tried yet but they are a good price.
My dog is a big fan of the product.
0
Share
Trusted Customer
1 year ago
Date of purchase: 18/04/2023
My 2 dogs became very picky eaters after their 1st season, I persisted with the raw food and tried many other options. Eventually we found Nature’s Variety, it’s been working for a while now so I’m ve
...
Read all
Natures Menu Customer Services
Nature's Variety
1 year ago
Thank you for taking the time to leave us your feedback, your comments are appreciated.
Great to hear that your 2 dogs are enjoying our Natures variety freeze-dried product :)
Wishing you a pleasant Bank Holiday weekend ahead
Kind regards
Claire
Product reviews
As they are big chewers I thought they would like the chewiness of this food. Good range of flavours and to store.
0
Share
AD
Ann Davies
1 year ago
Date of purchase: 17/04/2023
What Ann Davies said about Nature's Variety:
Good service
Natures Menu Customer Services
Nature's Variety
1 year ago
TThank you for your kind comments and valued custom. Great to hear that our home delivery service works well for you 😊
Wishing you a pleasant Bank Holiday weekend ahead, all the very best
Claire
We keep it simple. Quality, natural ingredients you recognise sourced from trusted suppliers, combined in nourishing and delicious recipes with no aggressive processes or artificial nasties. That’s Nature’s Variety. Everything you need and more to give your dog or cat the natural goodness they need to stay healthy, happy and full of fun.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We keep it simple. Quality, natural ingredients you recognise sourced from trusted suppliers, combined in nourishing and delicious recipes with no aggressive processes or artificial nasties. That’s Nature’s Variety. Everything you need and more to give your dog or cat the natural goodness they need to stay healthy, happy and full of fun.