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Natural Instinct Reviews

Rated
Exceptional

We offer the no stress, no-mess way to feed raw! Feeding as nature intended, free from artificial additives.

Service
4.8
/5
Product
4.8
/5

5

4

3

2

1

133

9

3

1

2

148

ratings over the past year

148 out of 1,656 reviews
Time:
Past year
JS
John Sells
Axminster
5 days ago
Date of purchase: 03/06/2025
What John Sells said about Natural Instinct:
When to use a weaning paste for dogs
The frozen paste arrived within a day. The company seem excellent if you want a raw food for your dog
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Ellie
Natural Instinct
3 days ago
Hi John, Thank you so much for your 5-star review! We’re absolutely thrilled to hear that you’re pleased with the weaning paste and that it’s working so well for your pups, that’s exactly what we love to hear! Thank you for your continued trust and loyalty. Kind Regards Ellie
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Trusted Customer
5 days ago
Date of purchase: 02/06/2025
Very good food for animals.
The service I get from Natural Instincts is very good and has been for the pas 11 years.
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Ellie
Natural Instinct
3 days ago
Thank you for your 5-star review! We're so glad to hear you're happy with our products, and we hope your doggies are loving the food! We really appreciate your continued support, thank you again. Kind Regards Ellie
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deborah Bond
Beckenham
6 days ago
Date of purchase: 26/05/2025
What deborah Bond said about Natural Instinct:
Great raw dog food, which even my fussy eaters love
service is always very prompt and efficient, with a good delivery company that lets you know exactly when it is arriving
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Ellie
Natural Instinct
4 days ago
Hi Deborah, Thank you so much for your lovely 5-star review! We’re absolutely delighted to hear that your pups are enjoying the food, it's exactly the kind of feedback that makes our day. Creating meals that even the pickiest pets love is what we’re all about! Thank you for your continued support. Kind Regards Ellie.
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Robin Hall
Cwmbran, South Wales
6 days ago
Date of purchase: 02/06/2025
What Robin Hall said about Natural Instinct:
A star for Raw
Great delivery service ie order today deliver tomorrow.
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Ellie
Natural Instinct
4 days ago
Hi Robin, Thank you so much for your 5-star review! We're delighted to hear you're happy with the delivery service. If there's anything else we can help with, please don’t hesitate to get in touch ,we're always here to help. Kind regards, Ellie
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Trusted Customer
7 days ago
Date of purchase: 20/05/2025
Great product and service.
Staff are always friendly and helpful. If I have a problem it is sorted super quick.
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Ellie
Natural Instinct
3 days ago
Hello, Thank you for your 5-star review! We're so pleased to hear you're happy with our customer service and found the solution quick and easy. Your consistent support means a great deal to us. Kind Regards Ellie.
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Trusted Customer
8 days ago
Date of purchase: 31/05/2025
Wouldn't change
Delivery is brilliant. Very reliable. New page is a huge improvement. Easy to contact humans if you have a problem and they're all very helpful, knowledgeable and very pleasant. Contact is usually...

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Ellie
Natural Instinct
4 days ago
Hello, Thank you so much for your kind words! We're thrilled to hear that you're enjoying the new website and that our delivery service has been reliable for you. It's always our goal to make things as smooth and straightforward as possible and we’re glad you found it easy to reach our team when needed. We're especially happy to hear that the issue with your delivery was quickly resolved to your satisfaction (and that your girls enjoyed their treat bag!). Your support means a lot to us, and we truly appreciate you taking the time to share your experience. Thanks again for being part of the Natural Instinct family! Kind regards, Ellie
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Trusted Customer
9 days ago
Date of purchase: 30/05/2025
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Ellie
Natural Instinct
4 days ago
Hello, Thank you so much for the 5-star review! We're delighted to hear you had an excellent experience. Your support means a lot to us, and we're always here if you need anything. Kind regards, Ellie
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Trusted Customer
9 days ago
Date of purchase: 30/05/2025
Excellent customer service team
Always a rapid delivery and the only time I had a problem it was solved quickly by a phone call answered straight away by a real human.
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Ellie
Natural Instinct
4 days ago
Hello. Thank you so much for your lovely feedback! We're really pleased to hear your deliveries have been consistently quick and that our team was able to resolve your issue promptly. It means a lot to us that you value being able to speak to a real person, we believe that kind of service makes all the difference. Thanks again for your support! Kind regards, Ellie
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Sue Burton
Hertford
10 days ago
Date of purchase: 29/05/2025
What Sue Burton said about Natural Instinct:
Excellent Customer Service
Always arrives on time and we’ll packaged. Ordering is easy and if I have to ring the staff are always polite. I overpaid and immediately received a refund (the overpayment was my error)
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Ellie
Natural Instinct
4 days ago
Hi Sue, Thank you so much for your kind review! We're really pleased to hear that your orders arrive on time, are well packaged, and that you've found our team polite and helpful whenever you've needed to call. We're also glad we could quickly sort out the overpayment for you! Kind regards, Ellie
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Jackie Tromans
Wednesbury
10 days ago
Date of purchase: 27/05/2025
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Ellie
Natural Instinct
3 days ago
Hi Jack! Thank you so much for the 5-star rating, we really appreciate it! If you ever have any feedback or need assistance in the future, please don’t hesitate to get in touch. We're always here to help. Kind Regards Ellie
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About Natural Instinct
We are a passionate team, dedicated to providing our customers and their furry friends with complete and balanced raw pet food and treats of the highest quality. As raw meat and vegetables retain the most natural nutritional goodness, a raw diet is perfect for providing all the essential proteins, fats and nutrients they need to function at their best.
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Units 10 12, Trade City Frimley, Lyon Way, Frimley, Surrey, GU16 7AL, United Kingdom
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About Natural Instinct
We are a passionate team, dedicated to providing our customers and their furry friends with complete and balanced raw pet food and treats of the highest quality. As raw meat and vegetables retain the most natural nutritional goodness, a raw diet is perfect for providing all the essential proteins, fats and nutrients they need to function at their best.