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National Trust Shop Reviews

Rated
Exceptional

The National Trust was set up in 1895 by three people who saw the importance of our nation’s heritage and open spaces

Service
4.7
/5
Product
4.6
/5

5

4

3

2

1

1,086

107

43

17

38

1,291

ratings over the past year

Displaying all 9,993 reviews
SU
Sue
Swindon
4 days ago
Date of purchase: 27/05/2025
What Sue said about National Trust Shop:
Great
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Trusted Customer
4 days ago
Date of purchase: 27/05/2025
Good service
Really fast service.
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Trusted Customer
4 days ago
Date of purchase: 27/05/2025
Great product - as ever
Reliable service
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Trusted Customer
4 days ago
Date of purchase: 27/05/2025
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Trusted Customer
5 days ago
Date of purchase: 16/05/2025
Acorn Jellycat
Great fast service, easy to access website
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ET
Elliot Turner
Leeds
5 days ago
Date of purchase: 26/05/2025
What Elliot Turner said about National Trust Shop:
A selection to trust
Easy to use and navigate. Nice range.
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Trusted Customer
5 days ago
Date of purchase: 26/05/2025
Swift and everything ordered was available and sent. Good quality items.
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Trusted Customer
5 days ago
Date of purchase: 16/05/2025
Happy to be able to order National Trust items online.
The service and communication was great. With regular updates on the item that was delayed.
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JM
John Mountifield
Farnham
5 days ago
Date of purchase: 16/05/2025
What John Mountifield said about National Trust Shop:
Best avoid!
Impossible to communicate by email (technical problems at NT apparently) and unsatisfactory by 'phone - unimpressed!
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Trusted Customer
6 days ago
Date of purchase: 25/05/2025
Excellent very efficient and product beautiful and very well packed.
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About National Trust Shop
The National Trust was set up in 1895 by three people who saw the importance of our nation’s heritage and open spaces and wanted to preserve them for everyone to enjoy. Every purchase you make goes back into looking after special places, for ever, for everyone
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Heelis, Kemble Drive, Swindon, Wiltshire, SN2 2NA, United Kingdom
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About National Trust Shop
The National Trust was set up in 1895 by three people who saw the importance of our nation’s heritage and open spaces and wanted to preserve them for everyone to enjoy. Every purchase you make goes back into looking after special places, for ever, for everyone