The online booking was straightforward and easy to use and the information provided helped
National Trust Holidays
National Trust Holidays
9 days ago
Good afternoon
Thank you for your review. We're pleased to read the booking process was straightforward.
Kind regards
National Trust Holidays
Product reviews
National Trust Holidays
National Trust Holidays
9 days ago
Good afternoon
Thank you for your feedback. We're sorry to hear about the water issues. #It can take some time to investigate what causes these problems and calls were made to colleagues before going out with the correct information to resolve it.
The shared garden is mentioned on the website.
We've asked the digital team to make it clear that the images of the sea are of the surrounding areas.
Thank you for supporting the National Trust. We hope to welcome you again soon.
Kind regards
National Trust Holidays
Date of purchase: 11/07/2026
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Mrs Barbara Wilson
Feefo Verified
GBR
11 days ago
What Mrs Barbara Wilson said about National Trust Holidays:
Helpful response when we added an extra person - within the house limits.
Product reviews
National Trust Holidays
National Trust Holidays
5 days ago
Good morning
Thank you for your kind and valuable feedback. Your comments are important to us and we've passed this onto the local team for their information and consideration. Our team is always here and happy to help. We look forward to welcoming you on another National Trust Holiday in the future.
Kind regards
National Trust Holidays
Always good but on this occasion complicated by the closure of our original cottage choice.
Product reviews
National Trust Holidays
National Trust Holidays
5 days ago
Good morning
Thank you for your kind feedback. We're so happy you enjoyed your stay with us at Newtown Cabin. Our team is always here and happy to help. We look forward to welcoming you back on a National Trust Holiday in the future.
Kind regards
National Trust Holidays
Date of purchase: 14/07/2026
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MB
Mrs Gill Broderick
Feefo Verified
GBR
12 days ago
What Mrs Gill Broderick said about National Trust Holidays:
Very easy to do.
Product reviews
National Trust Holidays
National Trust Holidays
8 days ago
Good evening
Thank you for your lovely feedback. We're so pleased you enjoyed your stay with us at Carpenters Cottage. Our team is always here and happy to help. We look forward to welcoming you on another National Trust Holiday in the future.
Kind regards
National Trust Holidays
Good evening
Thank you for your valuable feedback. We're sorry that you were unhappy with some of the aspects of your stay and for that we apologise. We will forward your comments onto the local team for their information and action as necessary. Our team is always here and happy to help and we hope to look forward to welcoming you on a National Trust Holiday again in the future.
Kind regards
National Trust Holidays
It is very easy to book online and the booking confirmation and the directions and key information contain everything you need.
Product reviews
National Trust Holidays
National Trust Holidays
9 days ago
Good morning
Thank you for your lovely feedback. We're so pleased you enjoyed your stay with us at Chodds Farmhouse. Our team is always here and happy to help. We look forward to welcoming you on another National Trust Holiday in the future.
Kind regards
National Trust Holidays
Date of purchase: 03/07/2026
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Trusted Customer
Feefo Verified
12 days ago
National Trust Holidays
National Trust Holidays
9 days ago
Good afternoon
Thank you for your review. We're pleased to read the booking process was straightforward.
Kind regards
National Trust Holidays
Product reviews
National Trust Holidays
National Trust Holidays
9 days ago
Good afternoon
Thank you for your review. We're sorry you were disappointed with the decision not to provide fans. This is mentioned on our website FAQs. The weather has been unusual these last few weeks.
Kind regards
National Trust Holidays
As per my many previous reviews of this booking experience. It easy and well thought out.
Product reviews
National Trust Holidays
National Trust Holidays
9 days ago
Good morning
Thank you for your kind feedback. We're so happy you continue to enjoy your stays with us this time at Cotehele Quay Lodge Cottage. Our team is always here and happy to help. We look forward to welcoming you back on a National Trust Holiday in the future.
Kind regards
National Trust Holidays
Date of purchase: 15/07/2026
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Trusted Customer
Feefo Verified
12 days ago
National Trust Holidays
National Trust Holidays
9 days ago
Good afternoon
Thank you for your feedback. We're disappointed to receive three stars with no comments. If you'd like to let us know more, please contact guestrelations@nationaltrust.org.uk.
Kind regards
National Trust Holidays
Product reviews
National Trust Holidays
National Trust Holidays
9 days ago
Good afternoon
Thank you for your review. We're sorry to hear you were uncomfortable. We appreciate mattress comfort is a personal opinion, but we have asked the team to take a look.
Thank you for supporting the National Trust. We hope to welcome you another time soon.
Kind regards
National Trust Holidays
Date of purchase: 13/07/2026
0
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MB
Mr Colin Bradbury
Feefo Verified
GBR
12 days ago
What Mr Colin Bradbury said about National Trust Holidays:
Good morning
Thank you for your kind and valuable feedback. We're so happy you enjoyed your stay with us at Gwendra Dairy Cottage. Your comments are important to us and we've passed this onto the local team for their information and consideration.Our team is always here and happy to help. We look forward to welcoming you back on a National Trust Holiday in the future.
Kind regards
National Trust Holidays
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.