We were shocked to see that you now have to pay £50 for a later check out time on a Sunday. We frequently booked breaks ending on a Sunday to take advantage of this and find it especially annoying...
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National Trust Holidays
National Trust Holidays
1 day ago
Good morning
Thank you for your feedback. We implemented this change in December and it is usual practice in the holidays industry to charge for late checkouts. We will pick this up with the contact centre as many of our colleagues do work on a Sunday.
Kind regards
National Trust Holidays
Product reviews
National Trust Holidays
National Trust Holidays
1 day ago
Good morning
Thank you for your feedback. We're pleased you got to experience Cromer Lodge before it closed. We will pass on your feedback about the closures.
Kind regards
National Trust Holidays
Date of purchase: 23/04/2026
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Trusted Customer
Feefo Verified
17 days ago
It was straightforward.
Product reviews
National Trust Holidays
National Trust Holidays
15 days ago
Good afternoon
Thank you for your valuable feedback. We're sorry that you were unhappy with some of the aspects of your stay and for that we apologise. We will forward your comments onto the local team for their information and action as necessary. Our team is always here and happy to help and we hope to look forward to welcoming you on a National Trust Holiday again in the future.
Kind regards
National Trust Holidays
Good morning
Thank you for your valuable feedback. We're sorry that you were unhappy with some of the aspects of your stay and for that we apologise. We will forward your comments onto the local team for their information and action as necessary. Our team is always here and happy to help and we hope to look forward to welcoming you on a National Trust Holiday again in the future.
Kind regards
National Trust Holidays
Date of purchase: 01/05/2026
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MT
Mrs Marilyn Taylor
Feefo Verified
GBR
19 days ago
What Mrs Marilyn Taylor said about National Trust Holidays:
Very well handled booking experience. The staff were very helpful when I spoke to them on the telephone.
Any queries were answered efficiently.
Product reviews
National Trust Holidays
National Trust Holidays
18 days ago
Good afternoon
Thank you for your kind feedback. We're so happy you enjoyed your stay with us at Cotehele Dairy Cottage. Our team is always here and happy to help. We look forward to welcoming you back on a National Trust Holiday in the future.
Kind regards
National Trust Holidays
Date of purchase: 01/05/2026
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Trusted Customer
Feefo Verified
19 days ago
Product reviews
National Trust Holidays
National Trust Holidays
18 days ago
Good afternoon
Thank you for your valuable feedback. We're sorry that you were unhappy with some of the aspects of your stay and for that we apologise. We will forward your comments onto the local team for their information and action as necessary. Our team is always here and happy to help and we hope to look forward to welcoming you on a National Trust Holiday again in the future.
Kind regards
National Trust Holidays
Date of purchase: 29/04/2026
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Trusted Customer
Feefo Verified
19 days ago
Straightforward online purchase
Product reviews
National Trust Holidays
National Trust Holidays
18 days ago
Good afternoon
Thank you for your valuable feedback. We're sorry that you were unhappy with some of the aspects of your stay and for that we apologise. We will forward your comments onto the local team for their information and action as necessary. Our team is always here and happy to help and we hope to look forward to welcoming you on a National Trust Holiday again in the future.
Kind regards
National Trust Holidays
Good afternoon
Thank you for your valuable feedback about the bathroom. Your comments are important to us and we've passed this onto the local team for their information and action as necessary. Our team is always here and happy to help. We look forward to welcoming you on another National Trust Holiday in the future.
Kind regards
National Trust Holidays
Date of purchase: 10/04/2026
0
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Trusted Customer
Feefo Verified
19 days ago
Product reviews
Date of purchase: 27/04/2026
0
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Trusted Customer
Feefo Verified
19 days ago
Product reviews
Date of purchase: 30/04/2026
0
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Trusted Customer
Feefo Verified
20 days ago
good booking online
Product reviews
National Trust Holidays
National Trust Holidays
18 days ago
Good afternoon
Thank you for your kind feedback. Sorry about the dust. We're so happy you enjoyed your stay with us atMrs Preedys Cottage. Our team is always here and happy to help. We look forward to welcoming you back on a National Trust Holiday in the future.
Kind regards
National Trust Holidays
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
