Bought this on behalf of my sister, and she says its the best pillow she has ever had
jody harold
Nanu
6 years ago
Great to hear you had an excellent experience purchasing a nanu pillow for your sister. We work really hard to offer the best service, Thank you so much for taking the time to share your experience.
#firstclassservice
Product reviews
jody harold
Nanu
6 years ago
We are thrilled to hear how much your sister loves her nanu pillow!
Created by you, for your sister, with a little nanu magic
#spreadtheword
Great ordering process; very prompt and professional delivery and packaging
jody harold
Nanu
6 years ago
Great to hear you had an excellent experience purchasing your nanu pillow. We work really hard to offer the best service, Thank you so much for taking the time to share your experience.
#firstclassservice
Product reviews
jody harold
Nanu
6 years ago
We are sorry to hear you found the pillows not firm enough. All are pillows are created by you, for you which makes your pillow unique. We take all feedback seriously and we will use your feedback to make us better by constantly reviewing the product based on the your voice, the customer. Please contact us on support@nanusleep.co.uk to look at the matter in more details and hopefully meet your requirements.
Had no confirmation when ordered online . Had to search web to see if it was ordered
jody harold
Nanu
6 years ago
Thank you for your feedback, sorry to hear you did not receive your order confirmation. All order confirmations are sent out automatically, therefore please check your spam/junk folder. If it cannot be located, we can resend the order confirmation, please contact us on support@nanusleep.co.uk to resolve the issue as quickly as possible.
Product reviews
jody harold
Nanu
6 years ago
We are sorry to hear you have had an issue with your pillow. Our pillows come with a 2 year guarantee against manufacturing issues. Please contact us on support@nanusleep.co.uk to look at actioning your guarantee.
Let us help get your sleep back on track #Sleepmatters
Really great service. Website was easy to use. Delivery was quick and packaging was great!
jody harold
Nanu
6 years ago
Great to hear you had an excellent experience purchasing your nanu pillow. We work really hard to offer the best service, Thank you so much for taking the time to share your experience. Enjoy your perfect night's sleep! #spreadtheword
#firstclassservice
I had a wonderful experience from start to finish. The website is easy to use and navigate and it’s wonderful that they have the option to individually customise pillows. My pillows arrived quickly...
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jody harold
Nanu
6 years ago
We are thrilled to hear how much you love your nanu pillow!
Created by you, for you, with a little nanu magic
Thank you so much for taking the time to share your experience
Enjoy your perfect night's sleep! #spreadtheword
The pillows arrived very late with no communication. When they did arrive neither pillow was firm as I had requested and neither had any identifiers to give us a clue who they were for. Really...
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jody harold
Nanu
6 years ago
Thank you for your feedback, sorry to hear you are not happy with the service you received. We aim to offer the best service and take all feedback seriously. We would love the opportunity to make things right, please contact us on support@nanusleep.co.uk to discuss the issue further.
#makingyouhappymakesushappy
Product reviews
jody harold
Nanu
6 years ago
We are sorry to hear you have had an issue with your pillow. Our pillows come with a 2 year guarantee against manufacturing issues. Please contact us on support@nanusleep.co.uk to look at actioning your guarantee.
Let us help get your sleep back on track #Sleepmatters
jody harold
Nanu
6 years ago
We are sorry to hear you have had an issue with your pillow. Our pillows come with a 2 year guarantee against manufacturing issues. Please contact us on support@nanusleep.co.uk to look at actioning your guarantee.
Let us help get your sleep back on track #Sleepmatters
Great to hear you had an excellent experience purchasing your nanu pillow. We work really hard to offer the best service.Thank you so much for taking the time to share your experience.
#firstclassservice
Product reviews
jody harold
Nanu
6 years ago
We are thrilled to hear how much you love your nanu pillow!
Created by you, for you, with a little nanu magic
Enjoy your perfect night's sleep! #spreadtheword
The best pillow I have ever had, great nights sleep and I'm a pensioner so it takes a lot to get that truly relaxing, comfortable sleep. YES, I would certainly my recommend the Nanu Pillow!!!
jody harold
Nanu
6 years ago
We are thrilled to hear how much you love your nanu pillow! Created by you, for you, with a little nanu magic
Enjoy your perfect night's sleep!
#spreadtheword
Nanu has given me the best pillow I have ever had. Wish I could give everyone I know one of these great pillows
jody harold
Nanu
6 years ago
We are thrilled to hear how much you love your nanu pillow! Created by you, for you, with a little nanu magic
Enjoy your perfect night's sleep! #spreadtheword
Hopeless. Bought 2 different bespoke pillows. They came in identical packaging. No way to determine which was which. Contacted them via the site twice. No reply to any query.
jody harold
Nanu
6 years ago
Thank you for your feedback, sorry to hear you are not happy with the service you received. We aim to offer the best service and take all feedback seriously. We would love the opportunity to make things right, please contact us on support@nanusleep.co.uk to discuss the issue further.
#makingyouhappymakesushappy
Product reviews
jody harold
Nanu
6 years ago
Thank you for your feedback. I am sorry to hear you had such a frustrating experience, I really appreciate you bringing this issue to my attention. Each pillow should come with a card with the name of the pillow decided at creation. If this is missing, please accept my apologies. We will use your feedback to make us better and to ensure this doesn’t happen again. Please email us on support@nanusleep.co.uk and we can advise you on which is the matching pillow to the names given. We’ll work with you to resolve the issue as quickly as possible.
jody harold
Nanu
6 years ago
Thank you for your feedback. I am sorry to hear you had such a frustrating experience, I really appreciate you bringing this issue to my attention. Each pillow should come with a card with the name of the pillow decided at creation. If this is missing, please accept my apologies. We will use your feedback to make us better and to ensure this doesn’t happen again. Please email us on support@nanusleep.co.uk we can advise you on which is the matching pillow to the names given. We’ll work with you to resolve any issues as quickly as possible
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
