They wont be beaten on price. But definitely need to keep your options open as they dont start off cheap. Once you shop around and they price beat its like they loose all intrest in you as a customer
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Trusted Customer
Feefo Verified
10 years ago
A verbal summary of the booking would have saved a lot of follow up
The consultant was quick, efficient and knowledgeable. She was able to offer alternate flights to make the most of our holiday. A verbal summary of costs being charged to my credit card and the...
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Trusted Customer
Feefo Verified
Sunshine Coast, Queensland
10 years ago
What Trusted Customer said about MyVanuatu:
Professional, all questions answered promptly
Very informative, professional, excellent product knowledge, information was sourced for our questions and replies were prompt.
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Trusted Customer
Feefo Verified
10 years ago
Minimal communication from them.
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Trusted Customer
Feefo Verified
Tacoma NSW 2259
10 years ago
What Trusted Customer said about MyVanuatu:
Poor reply
the main problem is that the booking isn't controlled by the one agent we have a booking for 25 I have paid both deposit and made a payment via b-pay and have not received any confirmation of payment...
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Sarah Loughlin
MyVanuatu
10 years ago
Hi Nina, thanks for taking the time to send us your feedback. I had a quick look at your file. I can see that you booked on the 5th of Feb and were sent an updated booking confirmation on the 8th of Feb showing the deposit paid. The remaining balance isn't due until the 22nd of June. Sorry if there has been some confusion. If you need any more info please contact our customer service department customerservice@myholidaycentre.com.au. Kind Regards, Sarah.
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Trusted Customer
Feefo Verified
Australia
10 years ago
What Trusted Customer said about MyVanuatu:
Probley wouldnt book through you again even tho got a great deal....
The first few conversations with the lady i booked through were ok from then on no reply to my emails or calls
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Trusted Customer
Feefo Verified
10 years ago
What Trusted Customer said about MyVanuatu:
The trip was incident free and great. I had to make a late change which there was no problem accommodating.
Excellent Service for an excellent product
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Trusted Customer
Feefo Verified
10 years ago
Overall very good
Our travel documents weren't sent when they should have been, and I had to call to get them sent. The documents only arrived just in time, this was not ideal. The rest of the holiday went very well.
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Trusted Customer
Feefo Verified
10 years ago
Great service and great package deals.
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Trusted Customer
Feefo Verified
Canberra Australia
10 years ago
What Trusted Customer said about MyVanuatu:
Would book through My Vanuatu again
Booking was great and exactly what was expected. Had a wonderful time .
My Vanuatu offers hassle free holidays. We organise everything for you, and provide unmatchable customer service, at unbeatable prices. We ask every customer for a My Vanuatu review so we can continually improve our service and booking process.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
My Vanuatu offers hassle free holidays. We organise everything for you, and provide unmatchable customer service, at unbeatable prices. We ask every customer for a My Vanuatu review so we can continually improve our service and booking process.
