Great customer service, quick, efficient and reliable.
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Trusted Customer
Feefo Verified
9 years ago
Great service with the booking! Can't wait for the holiday.
Very efficient & courteous. All staff were lovely to deal with!
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Trusted Customer
Feefo Verified
9 years ago
Deposit difference
Can't understand why 3 couples who are travelling together are charged different deposit amounts.
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Trusted Customer
Feefo Verified
Stanthorpe Queensland Australia
9 years ago
What Trusted Customer said about MyVanuatu:
Helpful and prompt service
Very helpful and prompt service.
Will recommend to friends.
Only criticism is that we did not get hot spots tour voucher booklet for
Our stay at Iririkr Resort
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Trusted Customer
Feefo Verified
9 years ago
Very giid
Overall I think the service provided was very good.
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Trusted Customer
Feefo Verified
Sydney, Australia
9 years ago
What Trusted Customer said about MyVanuatu:
Unsatisfactory booking process
I found the whole process of booking our recent trip extremely frustrating! I was given quotes for various days for my family of 6 adults and 1 baby to travel to Vanuatu. I then decided to go ahead...
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Sarah Loughlin
MyVanuatu
9 years ago
Hi Janelle, we are sorry that you didn't have a positive experience booking with My Holiday Centre. Thank you for taking the time to send us the feedback, we will ensure this gets back to the relevant departments so we can provide more training and improve our processes. Kind Regards, Sarah
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Trusted Customer
Feefo Verified
Raby NSW
9 years ago
What Trusted Customer said about MyVanuatu:
Customer Service A+++++
Charlotte was most helpful and very informative in relation to our bookings and what we can expect from our Vanuatu holiday. Thankyou for your great customer service
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Trusted Customer
Feefo Verified
Sydney
9 years ago
What Trusted Customer said about MyVanuatu:
Good service and a very good package.
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Trusted Customer
Feefo Verified
Vanuatu
9 years ago
What Trusted Customer said about MyVanuatu:
High quality customer service
Service was friendly and also helpful.
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Trusted Customer
Feefo Verified
9 years ago
Vanuatu Sojourn
Emma was extremely helpful and the whole transaction was worry-free.
My Vanuatu offers hassle free holidays. We organise everything for you, and provide unmatchable customer service, at unbeatable prices. We ask every customer for a My Vanuatu review so we can continually improve our service and booking process.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
My Vanuatu offers hassle free holidays. We organise everything for you, and provide unmatchable customer service, at unbeatable prices. We ask every customer for a My Vanuatu review so we can continually improve our service and booking process.
