Hi Deborah Thank you for your reply, we try to make things as easy as possible for our customers. We look forward to welcoming you back. Thanks for taking the time to post a reveiw.
TC
Trusted Customer
7 years ago
Well many thanks for your feedback I will be interested to learn of any changes that do take place regards packaging. Kind regards
Product reviews
Dianne
My Optimal Wellbeing
7 years ago
Thank you for your comment. Everyone is talking about plastic but you can be sure that this is something we have discussed with our suppliers and we are working with them to reduce the plastic in our packaging and on long-term sustainability in our supply chain.
Date of purchase: 01/12/2018
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Trusted Customer
7 years ago
As Always - a flawless experience.
Product reviews
Date of purchase: 16/11/2018
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TC
Trusted Customer
7 years ago
What Trusted Customer said about My Optimal Wellbeing:
Ordered 7-Keto DHEA well over 2 weeks ago. Still haven't received it. Sent an email to ask what had happened and got no reply whatsoever. Going to speak to PayPal to see what I can do.
Dianne
My Optimal Wellbeing
7 years ago
Hello, We are sorry that you were disappointed, your product was dispatched on the 18th and was delivered on the 23rd.
Our customer service team have emailed and called you but have been unable to speak with you. If you could reply to the email we will try our best to resolve the issue with the missing product.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.