By making us aware of all the flight options available, not just the earliest flight that wiped us out for the first day. We found out later that there was a better timed flight that most guests were...
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Alexander
Mundy Cruising
4 years ago
Many thanks for your comments and taking the time to discuss your cruise in more detail with my colleague Helen. I’m very sorry to hear that the trip was disappointing and I wanted to let you know that I will pass on your feedback to Regent informally so that they are aware. I also wanted to say sorry that the flight times Regent offered weren’t the most convenient. If we are able to help you with any future travel we’ll ensure you’re aware of any and all available flight options.
Your sincerely
Alex Loizou
Director of Sales and Marketing
Mundy Cruising was the very first cruise specialist in the UK. We have been making the best cruise holidays even better since 1970.
How? Simply by offering our clients more expertise, more personal service, more unique ideas, more fascinating add-ons, more fabulous freebies and finally (and vitally) more peace of mind.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Mundy Cruising was the very first cruise specialist in the UK. We have been making the best cruise holidays even better since 1970.
How? Simply by offering our clients more expertise, more personal service, more unique ideas, more fascinating add-ons, more fabulous freebies and finally (and vitally) more peace of mind.