How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Make Space Self Storage Reviews | Customer Service Reviews for https://www.feefo.com/reviews/ms-self-storage | Feefo

Displaying all 620 reviews

Mrs Gill Howlett

Horsham

12 months ago

Date of purchase: 10/06/2024

What Mrs Gill Howlett said about Make Space Self Storage:

Helpful and polite .

Ryan

Make Space Self Storage

11 months ago

Thank you for your comments and your 5-star review! Kind Regards, Ryan

See full customer review

Trusted Customer

1 year ago

Date of purchase: 10/06/2024

Ryan

Make Space Self Storage

12 months ago

Thank you for your 5-star review! Kind Regards, Ryan

See full customer review

Trusted Customer

1 year ago

Date of purchase: 10/06/2024

Very helpful

Very helpful people and clean and tidy storage with excellent access. I would recommend Make space.

Ryan

Make Space Self Storage

12 months ago

I'm really pleased to hear that you found the team to be so helpful, and that the facilities were to a high standard. Thank you for taking the time to leave us a 5-star review. Kind Regards, Ryan

See full customer review

Joanne McCabe

Clapton

1 year ago

Date of purchase: 03/06/2024

What Joanne McCabe said about Make Space Self Storage:

Efficient and friendly storage dudes by Clapton's scenic River Lea

This was my first time to need storage and my sister had to arrange it because I was being evicted and therefore stressed AF, not sleeping etc. My sister said 'I've checked out a few places in your...

Read all

Ryan

Make Space Self Storage

12 months ago

I'm really pleased to hear that the team in the store were able to assist you during a stressful time, and it's great that they managed to find you a more cost effective unit for your goods. Thank you for taking the time to leave us such a glowing review, and all the best with your treatment going forward. Kind Regards, Ryan

See full customer review

Trusted Customer

1 year ago

Date of purchase: 03/06/2024

above and beyond

outstanding, staff went above and beyond which is rare these days, many thanks

Ryan

Make Space Self Storage

1 year ago

Thank you for your 5-star review, and positive comments about the team in store. I'm really pleased to hear that they went above and beyond to help you and offered such great customer service. Kind Regards, Ryan

See full customer review

Ms Julie Hill

Horsham

1 year ago

Date of purchase: 03/06/2024

What Ms Julie Hill said about Make Space Self Storage:

MISLEADING

Never offered a drink ...nearly always had to ask for trollies. Wasn't told could use for deliveries. And Did not keep promise of won't be beaten on price

Ryan

Make Space Self Storage

1 year ago

I'm very disappointed to hear that you did not have a positive experience with us. At Make Space, we pride ourselves on always offering excellent customer service, but I understand that we have fallen short in this instance. Please accept my sincere apologies for this. I will personally investigate this with the store, and will discuss your comments with them. Kind Regards, Ryan

See full customer review

Trusted Customer

1 year ago

Date of purchase: 27/05/2024

Great lockers and an amazing team

I have been a customer at the Horsham site of Make Space Storage for around 18 months and at various times rented 4 lockers. The level of customer service provided by Coral and Mario has been...

Read all

Ryan

Make Space Self Storage

1 year ago

Thank you for taking the time to leave such a glowing review of the team at the Horsham store, and for your recommendation. I am really pleased to hear that you have had such a positive experience storing with us and particularly pleased to hear of the exceptional service that the team provided during your stay. I have passed on your comments to the guys, and I know that they will be delighted to hear how pleased you were. Kind Regards, Ryan

See full customer review

Ms Sandra Andrew

Horsham

1 year ago

Date of purchase: 13/05/2024

What Ms Sandra Andrew said about Make Space Self Storage:

Easy access To Storage offer of a van to move in with lovely staff

Lovely helpful staff easy access to storage facility and good communication

Ryan

Make Space Self Storage

1 year ago

Thank you for your review and kind words about the store team at the Horsham store. I'm really pleased to hear that you had such a positive experience storing with us. Kind Regards, Ryan

Ms Sandra Andrew

1 year ago

Great team👍

See full customer review

Mr Philip Headley

Billericay

1 year ago

Date of purchase: 07/05/2024

What Mr Philip Headley said about Make Space Self Storage:

Storage whilst the kitchen was being renovated

Professional, friendly and helpful service. The team were very accommodating and knowledgeable.

Ryan

Make Space Self Storage

1 year ago

I'm really pleased to hear that you found the team to be so professional and friendly. Thank you for taking the time to leave a 5-star review! Kind Regards, Ryan

See full customer review

Mr Mark Neale

1 year ago

Date of purchase: 29/04/2024

What Mr Mark Neale said about Make Space Self Storage:

Excellent service .clean and safe unit

Ryan

Make Space Self Storage

1 year ago

It's brilliant to hear that you received such great service and found the facilities to be clean and safe. Thank you for your review. Kind Regards, Ryan

See full customer review

Not received a review invite?

About Make Space Self Storage

We have a great team of people who strive each day to give 1st class service and value for money for our customers. Our stores have been designed to offer the highest standards of self-storage with an emphasis on customer convenience and security of customer’s goods. If you need self-storage in Billericay Essex, Hackney East London or Horsham West Sussex, we would love to hear from you.

Read all

01403 289988

Make Space Self Storage, Foundry Lane, Horsham, West Sussex, Rh13 5PX, United Kingdom