Very Poor customer service. I feel it to be "Well we have your money now so who cares"
Jez Hall
Mower Magic Ltd
2 months ago
We are disappointed to receive this. We interacted with you on several occasions, and it was frustrating for all sides that promised stock from Stiga failed to come on time. Never was never any notion of not caring. We reached out to the supplier (Stiga) to try and get this issue resolved.
Product reviews
Jez Hall
Mower Magic Ltd
2 months ago
Not quite true- you emailed us on Thursday, July 2, 2026 at 3:22 PM and we replied at 3:38pm so just a few minutes later. As previously stated we did not stock the machine you ordered and Stiga made several promises of delivery that fell through so there wasn't much we could do. Please note we offered you a full refund that was declined.
Mower Magic is a family run business, where customer care is the main priority. We can give our customers the whole package, from the moment you think you like the look of a product, right through to the after sales service. . Also see our sister site,
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Mower Magic is a family run business, where customer care is the main priority. We can give our customers the whole package, from the moment you think you like the look of a product, right through to the after sales service. . Also see our sister site,