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Direct Gap Reviews | Customer Service Reviews for https://www.feefo.com/reviews/motor-gap-ltd | Feefo

515 out of 12,112 reviews

Time:

Past year

Mr Philip O'Donnell

3 hours ago

Date of purchase: 08/07/2025

What Mr Philip O'Donnell said about Direct Gap:

very easy online process - and a great price compared to others

See full customer review

Trusted Customer

1 day ago

Date of purchase: 09/07/2025

Pleasant customer service and good competitive pricing.

Diane

Direct Gap

1 day ago

Hi, Thank you for choosing Direct Gap and leaving a 5-star review. I'm delighted you were happy with the service you received. Many thanks Diane

See full customer review

Trusted Customer

1 day ago

Date of purchase: 11/07/2025

Very polite and pleasant to deal with. Very efficient so as not not waste time and above all very good price !

Diane

Direct Gap

1 day ago

Hi, Thank you for taking the time to leave a 4-star review. If we can be of any further assistance, please don't hesitate to get in touch. Many thanks Diane

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Mr Paul Walton

5 days ago

Date of purchase: 07/07/2025

What Mr Paul Walton said about Direct Gap:

Very competitive

Diane

Direct Gap

5 days ago

Hi Paul, Thank you for taking the time out to leave us a 5-star review, it's much appreciated. I am very pleased to hear you were happy with the premium you paid. We do our best to keep the premiums as low as possible without compromising our high level of customer service. Should you require any further assistance, please don't hesitate to get in touch. Many thanks Diane

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Trusted Customer

8 days ago

Date of purchase: 02/07/2025

The system was very easy to follow to get the right cover needed and would recommend to family and friends .

Diane

Direct Gap

8 days ago

Hi, Thank you for your review. I'm pleased to hear you found the online process quick and easy. Don't hesitate to get in touch if you need anything else. Many thanks Diane

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Trusted Customer

11 days ago

Date of purchase: 02/07/2025

Excellent service

Helpful staff, clarity in product, and good price. Very efficient.

Diane

Direct Gap

11 days ago

Hi, Thank you for choosing Direct Gap and leaving a 5-star review. I'm delighted you were happy with the service you received. Many thanks Diane

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Trusted Customer

12 days ago

Date of purchase: 30/06/2025

Very helpful and good value.

Diane

Direct Gap

12 days ago

Hi, Thank you for the 4-star review, it's really appreciated. Please don't hesitate to get in touch of you need anything in the future. Many thanks Diane

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Trusted Customer

12 days ago

Date of purchase: 30/06/2025

Diane

Direct Gap

12 days ago

Hi, Thank you for taking the time to leave a 5-star review. If we can be of any further assistance, please don't hesitate to get in touch. Many thanks Diane

See full customer review

Trusted Customer

12 days ago

Date of purchase: 01/07/2025

The service recieved was excellent. Very professional and helpful.

Diane

Direct Gap

12 days ago

Hi, Thank you for choosing Direct Gap and leaving a 5-star review. I'm delighted you were happy with the service you received. Many thanks Diane

See full customer review

Mr ian everitt

Grimsby

13 days ago

Date of purchase: 29/06/2025

What Mr ian everitt said about Direct Gap:

Gap insurance

Excellent price

Diane

Direct Gap

13 days ago

Hi Ian, Thank you for taking the time out to leave us a 5-star review, it's much appreciated. I am very pleased to hear you were happy with the premium you paid. We do our best to keep the premiums as low as possible without compromising our high level of customer service. Should you require any further assistance, please don't hesitate to get in touch. Many thanks Diane

See full customer review

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About Direct Gap

At Direct Gap, we specialise in straightforward, great-value GAP insurance backed by expert advice and exceptional service. With nearly 40 years' experience in the motor industry, our team is here to make protecting your vehicle simple and stress-free. We offer a range of market-leading GAP policies — many of which you won’t find elsewhere — at highly competitive prices. Our UK-based advisors are friendly, knowledgeable, and never work on commission. That means no pressure, just honest guidance to help you choose the right cover for your needs. We’re proud of our reputation for clear advice, helpful support, and putting our customers first — every time.

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01422 756100

Westthorpe BIC, Westthorpe Fields Road, Killamarsh, West Yorkshire, S21 1TZ, United Kingdom