Thank you for taking the time to share your feedback. We sincerely apologise for any inconvenience you've experienced with Moss. We take customer satisfaction very seriously, and we regret that your expectations were not met in this instance.
Good selection online and fast prompt delivery from day of order. The Lewisham loafers I ordered are available in a great selection of colours at Moss, I was tempted to buy another pair of my shoes...
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CHRIS FLETCHER
Manchester
11 months ago
Date of purchase: 18/07/2024
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NATASHA HUNTER
Staines
11 months ago
Date of purchase: 14/07/2024
What NATASHA HUNTER said about Moss:
The gentleman in the Staines branch was fabulous, takes us through options and really was very helpful. A credit to you.
Purchase a NEW suit... when it arrived it smelled really strongly of aftershave and felt greasy inside.... obviously wasn't new.
Nicole
Moss
11 months ago
Thank you for letting us know about this situation. We’re sorry to hear that you’ve not had the experience you wished for with us. We’re usually known for our attention to details, and we’re disappointed that we’ve missed the mark on this. Please reach out to at customersupport@mossbros.co.uk with any further thoughts or concerns you’d like to share with us. Let us have the chance to make things right for you.
Outstanding service, absolutely amazing. Will highly recommend Moss Bros to anyone who is looking for outstanding customer care, attention to detail, professionalism , expert advice.
The service was very good indeed, the manager of the High Holborn store guided me expertly through the different suites i liked until i chose my final one.
The service i received in the High Holborn...
A passion for style, unrivalled expertise and a proud heritage that spans over 170 years. We’re all about making you feel on form, about giving you the confidence to take on any moment.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
A passion for style, unrivalled expertise and a proud heritage that spans over 170 years. We’re all about making you feel on form, about giving you the confidence to take on any moment.