Terrible start to finish. Head office worse than the stores really, at least the stores attempted to correct for some of their issues. We used stores up and down the country to fit for a wedding with...
I wish to extend my sincerest gratitude to the two distinguished staff members who assisted me during my recent visit to your Edinburgh store in the shopping Mall. Their consummate professionalism,...
I wish to extend my sincerest gratitude to the two distinguished staff members who assisted me during my recent visit to your Edinburgh store. Their consummate professionalism, keen attention to...
I wish to extend my sincerest gratitude to the two distinguished staff members who assisted me during my recent visit to your Edinburgh store in the shopping Mall. Their consummate professionalism,...
I wish to extend my sincerest gratitude to the two distinguished staff members who assisted me during my recent visit to your Edinburgh store. Their consummate professionalism, keen attention to...
I was measured up and ordered in Basingstoke and collected the piece suit within a week at the Edinburgh store. It was exactly as ordered and hassle free, including the return, again back to...
One pair of trousers only had one waist hook (not two) It hadn’t fallen out it just wasn’t there. Sub standard product as a result.
On collection the store manager had no interest in helping...
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Formal : Poor
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Declan
Moss
10 months ago
Thank you for taking the time to share your feedback. We sincerely apologise for any inconvenience you've experienced with Moss. We take customer satisfaction very seriously, and we regret that your expectations were not met in this instance. We appreciate you taking the time to review your recent experience and we will be sure to pass this along to the relevant departments.
A passion for style, unrivalled expertise and a proud heritage that spans over 170 years. We’re all about making you feel on form, about giving you the confidence to take on any moment.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
A passion for style, unrivalled expertise and a proud heritage that spans over 170 years. We’re all about making you feel on form, about giving you the confidence to take on any moment.
