Thank you for your feedback and I am sorry to hear of the experience you had with us. If you would like to discuss this further, please email us at customersupport@mossbros.co.uk and we will be happy to assist you.
This was for my wedding I had suits made for me and my best man. There is a huge range to chose from and a difference in prices for different fabrics that made it perfect to be able to decide what we...
I have tried numerous other tailors including Moss and I wasn’t sure but now I’ve been measured by David I’m highly delighted. I have even ordered two more
Was well looked after but feel need to take all measurements required individually rather than rely on you trying on various items to try to find best fit.
I ordered my suit for my wedding. The process was straight forward, but I believe two measurements were taken on the day.
The suit arrived three weeks later and to my horror, it was butchered.
I...
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Formal : Good
None : Poor
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Declan
Moss
1 year ago
Thank you for your feedback, we appreciate you taking the time to review your recent experience and we will be sure to pass this along to the relevant departments. I am glad to hear that the store were able to assist in providing your refund.
Fabulous service at Moss Brent Cross. I bought 4 custom made suits. In-store assessment by Rish was pleasant & efficient. Garments arrived on time & fit well. Overall, I am very impressed.
A passion for style, unrivalled expertise and a proud heritage that spans over 170 years. We’re all about making you feel on form, about giving you the confidence to take on any moment.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
A passion for style, unrivalled expertise and a proud heritage that spans over 170 years. We’re all about making you feel on form, about giving you the confidence to take on any moment.