Had to pay a late fitting fee - wasn't told about this fee.
Was a wedding - they told us we had discount but didn't put it on my order.
The suit cover was also beaten up and had holes cut in the top...
Good efficient service, website was difficult to understand and follow but once understood then was a good experience. Some sizes were not available and would expect the online software to be...
The online interface for ordering and providing measurements was not intuitive. Measurements were not recorded correctly after multiple submission attempts. Despite providing the customer service...
Store measurements taken by staff not entered into system (several members of the party had to be remeasured). Incorrect additional fees and fines attempted to be added to order several times. Wrong...
the computers were down when we got measured: rather than writing them down and submitting them for us later, we were asked to submit our measurements ourselves online. I did so, but had to resubmit...
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Product reviews
Date of purchase: 01/08/2016
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Trusted Customer
9 years ago
Once I'd managed to order everything the service was great. However, residing in Australia trying to get more details on sizings proved quite difficult through the Moss Bross and Moss Hire websites....
The order was paid for in advance, but this was not showing up on the system when I showed up at MB Victoria to pick up. I therefore had to pay for my suit, even though I had an e mail from MB's...
As the nation's number one men's suit specialist, Moss Bros Hire offers a wide range of formalwear for every special occasion. Whether required for a wedding, a black tie event or Royal Ascot, we have a solution to suit you.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
As the nation's number one men's suit specialist, Moss Bros Hire offers a wide range of formalwear for every special occasion. Whether required for a wedding, a black tie event or Royal Ascot, we have a solution to suit you.
