Website was hard to use, end cost was nearly 3 times what was advertised on the lead page. Shop I was collecting from was supposed to call me to say suit had arrived, they didn't. I had to call them...
My experience could hardly have been worse I'm afraid. In fact it was so bad that I've written a registered mail letter demanding my money back. moss.co.uk will receive it in a couple of days.
Suit was ready on time and customer service was excellent especially when I had to change the jacket for a smaller size with only 2 days to go to my event. W
Product was fine. In-store experience was ok. Website was very poor (it would only give me a pick-up date AFTER the event date) and customer service when I flagged he error on the website was...
I ordered the suit online and it was delivered to Brent Cross. They were so helpful and the trousers were too big. They immediately ordered a smaller pair which was couriered to the branch. Wonderful...
Moss was the least organised supplier for my wedding. I received in excess of 10 phone calls at work trying to confirm my order and with the wrong details. I was repeatedly told I'd not paid for the...
The quality of the suit was good albeit a couple of lose buttons. Shoes seemed brand new. Suit was delivered on time to correct address. However the email flow that accommpanied the purchase was not...
As the nation's number one men's suit specialist, Moss Bros Hire offers a wide range of formalwear for every special occasion. Whether required for a wedding, a black tie event or Royal Ascot, we have a solution to suit you.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
As the nation's number one men's suit specialist, Moss Bros Hire offers a wide range of formalwear for every special occasion. Whether required for a wedding, a black tie event or Royal Ascot, we have a solution to suit you.