When I went to get measured the staff in the branch didn't measure me, they begrudgingly made me try on many different sizes and cuts of jackets/trousers, assuring me that the suit that I was hiring...
The store charged us twice for the hire suit and still has not refunded.
The suits themselves were great and hire process was easy. Just unfortunate the systems used made this mistake.
In store - excellent
Online - appalling
The accounting systems do not link up between online and in store. I paid in full online and they tried to charge me again in full in store. This is a known...
Ordered online. Repeat of previous order. Email communication was disjointed and late. Customer service when I called ahead of pickup, instore for collection and when I dropped off was poor. Email to...
As the nation's number one men's suit specialist, Moss Bros Hire offers a wide range of formalwear for every special occasion. Whether required for a wedding, a black tie event or Royal Ascot, we have a solution to suit you.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
As the nation's number one men's suit specialist, Moss Bros Hire offers a wide range of formalwear for every special occasion. Whether required for a wedding, a black tie event or Royal Ascot, we have a solution to suit you.