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Moss Bros Hire Reviews

http://www.mossbroshire.co.uk
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ratings over the past year

Displaying all 1,224 reviews
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Mark Ryan
7 years ago
Date of purchase: 21/04/2018
What Mark Ryan said about Moss Bros Hire:
The suits and store staff were great but the online and indoor systems are not integrated well. this led to an overcharge. I had to take printed bank statements and emails to resolve what should be a...

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Russell Anley
7 years ago
Date of purchase: 21/04/2018
What Russell Anley said about Moss Bros Hire:
Depends on the staff...
The process was over complicated and made arduous by staff who didn't know the correct process. Those staff who did were able to provide great service though.
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Christopher Allan
7 years ago
Date of purchase: 19/04/2018
What Christopher Allan said about Moss Bros Hire:
Helpful staff
Help full staff and quick to do
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Trusted Customer
7 years ago
Date of purchase: 14/04/2018
Unsuccessful order
Repeatedly failed to be able to book a measuring appointment on line. 2 messages (and a week in time) with customer services and no solution/completed order. Went elsewhere. The fact that Moss’...

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Trusted Customer
7 years ago
Date of purchase: 19/04/2018
Worst customer service ever!
I booked an appointment online for 5:50, turned up at 5:45 only to be rudely told there wasn’t time for my fitting because they closed at 6 and the staff wanted to go home. I questioned how I could...

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Trusted Customer
7 years ago
Date of purchase: 07/04/2018
Wrong from start to finish
I hired 7 suits, the full package. All the shirts were different, some tuxedo style shirts, some required cufflinks others didn't, another was designer. The waistcoats came wrong and I ended up...

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James Leybourn
7 years ago
Date of purchase: 07/04/2018
What James Leybourn said about Moss Bros Hire:
Incapable of delivering suits. Will never use again.
I ordered 2 suits for hire online for my 2 groomsmen. Although there were options to make it clear that I wouldn't be wearing either of the suits, they still insisted on sending me the invites for...

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Trusted Customer
7 years ago
Date of purchase: 14/04/2018
Very good. Minor difficulties. 1. The store could not locate the order for fitting using Groom's name. I had been told that would be sufficient. I had to phone to locate the ref no before we could...

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Chris Burns
Oxford
7 years ago
Date of purchase: 14/04/2018
What Chris Burns said about Moss Bros Hire:
Disaster from start to finish
Website crashed when placing order. Could not see my order through online account even after multiple emails to help desk asking to resolve it. Best man shirt size not entered on system after he was...

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Trusted Customer
7 years ago
Date of purchase: 14/04/2018
Trousers supplied too short
The trousers were about three inches too short despite the label showing the right size. Bit of a panic. It was lucky the local store had another pair in stock and still open (just) when I discovered...

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About Moss Bros Hire
As the nation's number one men's suit specialist, Moss Bros Hire offers a wide range of formalwear for every special occasion. Whether required for a wedding, a black tie event or Royal Ascot, we have a solution to suit you.
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02074477383
8 St Johns Hill, Clapham Junction, London, Greater London, SW11 1SA, United Kingdom
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About Moss Bros Hire
As the nation's number one men's suit specialist, Moss Bros Hire offers a wide range of formalwear for every special occasion. Whether required for a wedding, a black tie event or Royal Ascot, we have a solution to suit you.