Staff at the Harrogate store were incredibly helpful, polite and professional. Whilst I understand the website and online services to be very new there is a good deal of room for improvement. I'd...
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Product reviews
Date of purchase: 22/04/2017
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Trusted Customer
9 years ago
Delivery late. Caused much stress day before wedding. Had to chase by phone 7-8 calls - if hadn't, I'm not sure it would have arrived before the wedding
Date of purchase: 22/04/2017
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TC
Trusted Customer
9 years ago
What Trusted Customer said about Moss Bros Hire:
Slow service, poor systems management (both stores I went to the store assistant had to swap terminals and people couldn't find information quickly), took over 30 mins to pick up suits from the...
This suit was for my son's wedding. He specified what was to be worn and arranged the collection. The suit was a good fit and was in a good clean state when received.
The hire itself was very easy, we got the correct suits in plenty of time. Only negative is the online portal was temperamental and the in store offices and online had differing or missing info a lot...
The hire-suit had been paid for on 29th January, however, when I went to collect it on the 29th March I was told that no payment had been made so I could not take the suit. I insisted that Moss Bros...
If I could have rated them zero stars I would have. Ordered online for delivery to an address before 10am and collection of the order the day after the event from a hotel. Somehow they managed to...
Suits didn't all turn up on time, groom had to drive to a store over 25 miles away twice to sort out errors. Would get 1 star but suits turned out good on the day. Also, communication through online...
Pure confusion and disorganisaion throughout the process left me nervous that the right suits would be ready for the wedding. The online service does not seem to work properly, a fact acknowledged by...
As the nation's number one men's suit specialist, Moss Bros Hire offers a wide range of formalwear for every special occasion. Whether required for a wedding, a black tie event or Royal Ascot, we have a solution to suit you.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
As the nation's number one men's suit specialist, Moss Bros Hire offers a wide range of formalwear for every special occasion. Whether required for a wedding, a black tie event or Royal Ascot, we have a solution to suit you.
