Friendly.
Always send a text if we are struggling..
Quality service
Emily
Moneyway
1 year ago
Hello, thanks for your comment. We’re pleased to hear you like the reminder service and that you are happy with our service!
Many thanks, Emily
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Trusted Customer
Feefo Verified
1 year ago
Good whilst they're making money.
I found moneyway to be helpful and easy to deal with until I had an accident in my car, after this they became awkward and unhelpful, they have not reduced my monthly payments as agreed neither have...
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Emily
Moneyway
1 year ago
Hello, we’ve tried to contact you but have had no luck. Please call us on 0345 111 7125 so we can discuss the above with you.
Kindest regards, Emily
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Trusted Customer
Feefo Verified
1 year ago
Callum
Moneyway
1 year ago
Hello, we’re pleased to hear you’re happy with our service. Our staff love seeing this feedback!
Many thanks Callum
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Trusted Customer
Feefo Verified
1 year ago
Callum
Moneyway
1 year ago
Hello, we’re pleased to hear you’re happy with our service. Our staff love seeing this feedback!
Many thanks Callum
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TC
Trusted Customer
London
1 year ago
What Trusted Customer said about Moneyway:
Tho my APR was very high, but it was very helpful. They are always very helpful not mater your credit score.
Callum
Moneyway
1 year ago
Hello Israel, thank you for taking the time to give your feedback. We are always looking to increase the range of products we offer. We value your feedback and will pass this on to the relevant team for consideration when launching future products.
Many thanks Callum
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MB
Ms Patricia Blackwood
Feefo Verified
Newport
1 year ago
What Ms Patricia Blackwood said about Moneyway:
Not a happy customer
After getting my car, I have had nothing but trouble with it ie- repair after repair.
I have contacted Moneyway about the latest problem where my engine warning light has come on only to be told by...
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Emily
Moneyway
1 year ago
Hello Patricia, we’re very sorry you have found our services disappointing, this is something we take extremely seriously. We were so glad to be able to contact you regarding the above and that the case has been passed to the relevant team.
Kindest regards, Emily
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Trusted Customer
Feefo Verified
1 year ago
Simple and easy to use service
As good as I'll like it to be. Simple and straightforward to use. No fuzz for making payments or getting information when required. Highly recommend
Emily
Moneyway
1 year ago
Hello, we’re delighted to hear you found everything straightforward - and we hope you’re enjoying the car! Thanks for your comment.
Emily
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Trusted Customer
Feefo Verified
1 year ago
Good service and approachable
Everything explained and reminders sent when payment is due .
Friendly staff to help with any queries
Emily
Moneyway
1 year ago
Hello, thanks for your comment. We’re pleased to hear you like the reminder service. Our staff love seeing this feedback!
Many thanks, Emily
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Trusted Customer
Feefo Verified
1 year ago
Very easy to communicate with.
Very easy to talk to and very helpful. Give people a chance to get back on track financially I can't thank you enough.
Emily
Moneyway
1 year ago
Hello, we’re so pleased to hear you’re happy with our service – we’re delighted we were able to help you.
Many thanks, Emily
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.