Mocka New Zealand is no longer an active Feefo customer
Displaying all 32,583 reviews
SA
Suzanne Allen
3 years ago
What Suzanne Allen said about Mocka New Zealand:
Item arrived in a few days as expected
Product reviews
Mocka Customer Service NZ
Mocka New Zealand
3 years ago
Sorry to hear your experience was less than 5-stars. If you’re open to discussing your experience further, please reach out hello@mocka.co.nz with any further comments.
Date of purchase: 12/09/2022
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Rhonda Simmonds
3 years ago
What Rhonda Simmonds said about Mocka New Zealand:
Very easy , great delivery and not a problem at all
Mocka Customer Service NZ
Mocka New Zealand
3 years ago
We can’t thank you enough for the kind words. Your review means a lot to us and lets us know we’re on the right track!
Product reviews
Mocka Customer Service NZ
Mocka New Zealand
3 years ago
Thank you for taking the time to write about your experience and thank you for shopping with Mocka!
Date of purchase: 12/09/2022
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Charlotte Armstrong
3 years ago
What Charlotte Armstrong said about Mocka New Zealand:
Great communication. Fast, seamless delivery. Everything was easy.
Mocka Customer Service NZ
Mocka New Zealand
3 years ago
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day, Thank you.
Product reviews
Mocka Customer Service NZ
Mocka New Zealand
3 years ago
Thank you for taking the time to place a review, it means a lot to us!
Mocka Customer Service NZ
Mocka New Zealand
3 years ago
Thank you for the great review! We’re so happy you loved your experience and thanks heaps for shopping with Mocka!
Mocka Customer Service NZ
Mocka New Zealand
3 years ago
Thank you for taking the time to share your experience with us. We're grateful for customers like you!
Date of purchase: 08/09/2022
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Trusted Customer
3 years ago
Prompt service, speedy delivery, especially to Gisborne. Happy with the products
Mocka Customer Service NZ
Mocka New Zealand
3 years ago
Thanks for your feedback, we appreciate it! We're so glad to hear you enjoyed your Mocka experience!
Product reviews
Mocka Customer Service NZ
Mocka New Zealand
3 years ago
Thank you for the 5-stars.
Mocka Customer Service NZ
Mocka New Zealand
3 years ago
Thank you for the 5-stars. Hope to see you again soon!
Date of purchase: 11/09/2022
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Bridie Allen-Smith
Rolleston
3 years ago
What Bridie Allen-Smith said about Mocka New Zealand:
Great product and excellent quality. Very solid. Fast delivery!
Mocka Customer Service NZ
Mocka New Zealand
3 years ago
Thank you for sharing this great review about Mocka! We are thrilled that you enjoyed your experience with us.
Product reviews
Mocka Customer Service NZ
Mocka New Zealand
3 years ago
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Date of purchase: 12/09/2022
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Trusted Customer
3 years ago
Very helpful by sending a video on how to install the strap under the tray as it was a very tight fit.
Good communication.
Mocka Customer Service NZ
Mocka New Zealand
3 years ago
The team are thrilled to receive such a great rating, thank you.
Date of purchase: 11/09/2022
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Sharon Thomas
3 years ago
What Sharon Thomas said about Mocka New Zealand:
Easy to assemble. Bar on chairs shows thru nd u can feel when u sit on it. Would recommend
I was not happy with the quality of the product, Mocka were very clear and gave me multiple options to fix the problem. I chose the refund option which was quickly returned. Very happy with the...
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Mocka Customer Service NZ
Mocka New Zealand
3 years ago
Thank you for the wonderful review and for taking the time to share your feedback with Mocka. Our priority is customer service, and we are ecstatic that we met that mark!
Product reviews
Mocka Customer Service NZ
Mocka New Zealand
3 years ago
Thank you for your review, we believe we have taken all reasonable steps to address your concerns. We appreciate all customer feedback, as it helps us to improve our processes and deliver a better customer experience.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
